Archive of all Post Office articles
The Post Office offers postal, banking, and retail services. It plays a key role in local communities. The Grocer covers the Post Office with news, analysis, insight and opinion, particularly around its retail partnerships, community impact, and the fallout from the Horizon IT scandal.
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NewsPost Office: postmasters boost footfall with TikTok content
The Post Office trialled a social media training day in March at TikTok’s HQ in Farringdon, London, which involved 15 postmasters
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NewsPost Office re-enters personal loans market in partnership with Lendable
The last time the Post Office offered personal loans was in 2023, in partnership with the Bank of Ireland
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NewsOwnership of the Post Office could be handed to postmasters
A government green paper seeks to transform the organisation’s culture in the wake of the Horizon scandal and changing customer demands
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NewsMedia Bites 15 July: postmasters, private pensions, June sales
Much of the media has focused on the government’s consideration of the Post Office’s ownership model
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NewsPost Office inquiry report describes ‘immeasurable’ impact on wrongly accused postmasters
The Post Office ‘maintained the fiction that its data was always accurate’, says Wyn Williams in his report
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NewsMedia Bites 7 July: Asda’s price war, M&S CEO interview, US snacking habits
Asda is calling on fmcg giants including Heinz and Nestlé to ‘share the load’ whilst M&S’ CEO has set out how the retailer is looking to win back customers after its cyber scare.
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NewsMedia Bites 27 June: Post Office criminal investigation, Dr Squatch acquisition, food waste
The police criminal inquiry into the Post Office Horizon IT scandal is investigating more than 45 individuals
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NewsMedia Bites 23 June: Morrisons WFH changes, Sainsbury’s sunshine sales boost, cancer warning labels for booze?
Morrisons is forcing head office staff back to their desks, while leading health professionals are calling for mandatory cancer warnings on alcohol packaging
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NewsPost Office hires new chief revenue officer as part of transformation strategy
The newly created role aims to demonstrate the Post Office’s commitment to generate more revenue for postmasters
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NewsPost Office signs money transfer deal with Western Union
Western Union will be the sole provider of international money transfer services at Post Office branches
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NewsPost Office rewards almost £10m to postmasters under work incentive scheme
September marked the first time postmasters received a boost in their pay, based on August’s trading activity, with 83% of branches qualifying
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NewsMedia Bites 1 May: Post Office, Starbucks, Royal Mail takeover
The government will give ‘recognition’ payments to Post Office Capture victims before they receive full compensation
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NewsNew Post Office CEO Neil Brocklehurst announces new five-year banking deal
The Banking Framework will enable customers of 30 banks to use the Post Office to withdraw and deposit cash, make balance queries and deposit cheques
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NewsMedia Bites 25 April: Unilever, Ben & Jerry’s, The Original Factory Shop, Post Office, retail crime
There was a lot of coverage this morning and overnight surrounding Unilever’s first quarter trading update with sales down 0.9% to £12.7bn although underlying sales were up 3%
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NewsMedia Bites 6 March: illegal gold mining hits chocolate, trade wars, postmaster pay
Illegal gold mining is ravaging farmers’ land in Ghana and hitting chocolate prices in the UK and beyond
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NewsMedia Bites 17 February: Post Office, Waitrose and Unilever snub
The papers have been focusing on tariff retaliation, a “snub” from Unilever and the continued fallout from last year’s October budget
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NewsMedia Bites 6 February: interest rates, M&S and Brexit, Tesco eyeing Post Office branches
Interest rates look likely to fall today due to a sluggish economy and a softening in the labour market
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NewsMedia Bites 30 January: shoplifting, job cuts and Lidl’s first pub
The papers have been focusing on Tesco job cuts, a steep rise in violent shoplifting and the continued fallout from last year’s October budget
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NewsMedia Bites 18 December: Inflation, Carlsberg-Britvic deal, Post Office inquiry
The Bank of England is widely expected to hold interest rates at 4.75% on Thursday
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NewsMedia Bites 12 December: Boots sale, Krispy Kreme hack, Post Office scandal
The nationals report on Boots’ potential sale overnight, a cyberattack impacting Krispy Kreme’s online orders and the ongoing Post Office investigation