Post Office
With more than 11,500 branches, Post Office has the biggest retail network in the UK, with more branches than all the banks and building societies combined.
Research shows that visits to the Post Office help drive another 400 million visitors to other shops, restaurants and local businesses equating to an estimated £1.1 billion in additional revenue for High Street businesses.
99.7% of the population live within three miles of a Post Office; and 4,000 branches are open seven days a week. Post Office is the only retailer with a presence in each nation and in every community across the United Kingdom.
Looking to the future, Post Office has set out its priorities to continue to fulfil its purpose: ‘We’re here, in person, for the people who rely on us.’
This means prioritising strong, trusting and rewarding relationships with Postmasters - a franchise firmly rooted in true partnership, with mutually reinforcing benefits for Post Office Limited and Postmasters.
Innovation in mails is key, working with more carriers and delivering more of what consumers want and small businesses need.
Alongside this, it will ensure free, convenient and reliable access to cash in every community.
Post Office will also build commercial partnerships, to launch new products and services in branches and online.
Post Office continues to occupy a place of trust and continuity in the minds of many and provides unparalleled reach across the country.
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How the Post Office has evolved its offer to meet changing needs
Traditional retail patterns continue to shift but Post Office is rising to the challenge by bolstering the choice offered to customers and building loyalty. Find out how.
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Why changing shopper habits are forcing retailers to adapt
Greater format choice and flexibility are vital to meet evolving customer needs in today’s challenging retail environment. Find out how Post Office is helping retailers adapt to growth in the parcels market.
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Transforming the UK parcel delivery market
In a fast-developing delivery landscape, as consumers’ habits change, and expectations grow, hear how Post Office is joining forces with other major retailers and carriers to transform the UK parcel delivery and collection market.
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The rising importance of local convenience
During the Covid-19 pandemic consumers fundamentally shifted the way they spent their time and money, but what comes next for local convenience retailing?