All Service & availability articles
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Grocer 33Waitrose wins with helpful staff and full availability
Waitrose Woking was a small store but availability was strong
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Grocer 33Sainsbury’s Armagh store scores full marks for service
The checkout assistant was friendly and helpful, and service was excellent across the board
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Grocer 33Tesco Exmouth offers ‘easiest shop’ with ‘helpful, smart’ staff
Our shopper said the store layout was ‘brilliant’ and products were ‘easy to find’
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NewsBP signs up Relex to boost availability across company-owned estate
BP said product availability was becoming increasingly crucial for the business, with over half of its customers now visiting BP forecourts for a food-only mission
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Grocer 33Excellent service at winning Tesco store in Callington
The store impressed from the start, with a clearly signposted car park that was free from rubbish and had neatly stored trolleys
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Grocer 33Asda takes top service spot for the first time since May
Staff members impressed our shopper with their helpfulness
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Grocer 33Sainsbury’s takes win with superb standards & service
Store standards and service were particularly strong in this branch
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Grocer 33Tesco Gloucester offers best service thanks to full basket
Our shopper was able to get everything she wanted – resulting in the only full basket this week
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Grocer 33Waitrose is top dog for delivery in Online 33 mystery shop
As supermarkets excel in online shop, specialist Amazon struggled
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Grocer 33Waitrose Bagshot takes win in week of poor availability
Waitrose impressed on standards and service, but poor availability across the board was the main finding from this green mystery shop
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Grocer 33Waitrose store boasts great staff and calm atmosphere
Waitrose in Hexham impressed with friendly, helpful staff
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Grocer 33Staff and standards strong at winning Waitrose store
Our shopper found all staff members were ‘well presented, helpful and polite’
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Grocer 33Premium feel at Waitrose’s ‘exceptional’ Sheffield store
Our shopper praised the “exceptional” standards in store as well as the noticeably premium feel
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Grocer 33Happy and helpful staff help Morrisons Tynemouth take store of the week
The Tynemouth store scored 88 points overall, thanks to excellent service both on the shop floor and at the checkout
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Grocer 33Waitrose best supermarket in Brighton mystery shop
Just eight points separated Waitrose from last-placed Asda
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Grocer 33Tesco Lincoln on top in battle of the eco-friendly supermarkets
Tesco’s fridges in the store use CO2, which has a lower environmental impact than traditional refrigerants
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Grocer 33‘Bright and airy’ Morrisons impresses mystery shopper
Morrisons Birtley was well laid out, and checkout service was ‘excellent’
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Grocer 33Morrisons Eccles staff show ‘purpose’ as rivals struggle
Morrisons took the win – its first since late May – with a score 16 points ahead of its nearest challenger
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Grocer 33Waitrose ends Sainsbury’s Grocer 33 winning streak
Waitrose York was ‘beautifully presented’: light, modern and clean
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Grocer 33Sainsbury’s winning streak is extended to fourth week
Solihull store win means it’s four on the trot for Sainsbury’s in our mystery shopping competition