All Service and availability articles – Page 7
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NewsAsda to roll out mobile app scan and pay trial
The supermarket has launched a trial of the service at its Middleton store in Leeds, beginning with Asda staff
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Asda unveils app function to speed up click & collect service
Asda said it hoped to make the service available across 110 stores by the end of November
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Waitrose begins flower delivery service trial across London
Customers are be able to order flowers as they order their groceries online, and both will be delivered together…
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Analysis & Features
We sent a mystery shopper to Jack's - here's what they found
To find out what the shopping experience is like, we sent a Grocer 33 mystery shopper to review Jack’s Chatteris
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News
Sainsbury's to extend lanyard trial for disabled customers
Customers who may need extra support can collect a complimentary lanyard to indicate as much.
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Waitrose and John Lewis to trial joint loyalty scheme
Some 600,000 myWaitrose and My John Lewis loyalty cardholders will receive the combined card
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EasyFood offers free subscription to restaurants
Ambition remains “100%” to move into grocery following expansion drive
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M&S continues to open Wasabi sushi concessions
The retailer added three new Wasabi concessions this summer
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Co-op employees petition to end 'unsafe' one-on-one shifts
Petition signed by almost 6,000 Co-op store employees
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Tech that guides visually impaired around supermarkets targets UK launch
RightHear provides audio commentary to help users navigate areas, aisles and shelves
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PayPoint ahead of schedule with PayPoint One rollout
The updated all-in-one retail services platform has now been installed in more than 10,000 convenience stores
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Analysis & Features
Inside the checkout-free Sainsbury's Clapham
Customers walk in, scan items on their iPhone, pay for them via Apple Pay and leave
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News
Tesco unveils details of paperless 'Faster' Clubcard vouchers
Customers can either print vouchers at home or use the Clubcard app
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CO2 crisis still affecting soft drinks and bottled water
Twitter users across the UK have expressed concerns over ongoing shortages of their favourite brands
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Comment & Opinion
As loyalty gets more personal and immediate, Clubcard is moving with the times
Surely time is up on the era of shoppers waiting eagerly at home for their vouchers
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News
Slow checkouts frustrate shoppers most, finds poll
Out of stocks and trouble finding products also led to shopper frustration
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Tesco to overhaul its Clubcard with on-demand vouchers
A year ago Tesco relaunched the Clubcard with a new look and contactless technology
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Loyalty cards 'no longer game-changers' finds report
TCC Global research found Aldi and Lidl have the most loyal shoppers
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Morrisons kicks off Customers First service training push
The new Customers First training initiative centres on ensuring staff are friendly and cheery
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PayPoint and eBay link for Collect+ partnership
The deal will give eBay customers the option of getting parcels delivered to 2,500 selected Collect+ locations
