All Service and availability articles – Page 8
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NewsM&S scraps Lunch to You van sales operation
Retailer had revealed plans for a nationwide rollout in 2016
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News
Co-op launches food masterclasses to educate staff
The Foodology programme aims to educate and inspire staff
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News
Availability of beer lines struggled during World Cup
England’s run to the World Cup semi-finals provided a boost to the grocery sector
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Comment & Opinion
Partnerships are central to the retail landscape's future
Technology partnerships are essential if supermarkets are to meet the heightened expectations of shoppers
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News
Ald, Lidl and Iceland to close early if England makes World Cup final
Lidl, the sponsor of the England football team, will open half an hour earlier than usual at 9.30am
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News
Iceland is top supermarket for customer service
The supermarket scored 84/100 based on customer satisfaction
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News
CO2 crisis: Now frozen food is hit as retailers run low on dry ice
Some retailers have started limiting online deliveries of frozen items
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News
Beer, fizzy drinks, chicken and meat hit by CO2 shortages
Supplies are running dangerously low right in the middle of World Cup fever and the crucial summer barbecue season
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News
The Co-op rolls out new tablets for staff
The new “ruggedised” terminals have been equipped with dedicated software designed to simplify tasks for staff
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News
Sainsbury's stays on top as it raises the bar on availability
Sainsbury’s scooped the Grocer Gold Awards for both availability and service for the sixth year in a row
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Comment & Opinion
Waitrose-Bupa partnership points to end of 'safe' concessions
Retailers will need to be increasingly brave with their use of in-store space to compete against the discounters and online rivals, says Andy Brian of Gordons law firm
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Analysis & Features
How can M&S rejuvenate its struggling food business?
With its latest annual figures showing like-for-like food sales down 0.3%, M&S is urgently examining ways to improve pricing, availability and innovation
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News
Iceland offers more early morning/late evening online deliveries
The retailer said it was adding 4,000 new slots across the country
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News
Supermarkets appeal against extra ATM rates demands
Case is being brought by retailers including Tesco, Sainsbury’s and the Co-op
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News
Booths installs Amazon Lockers at 18 stores
If successful the lockers will be rolled out more widely
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Grocer 33
Sainsbury's staff demonstrate perseverance
Our shopper loved the “extremely clear labelling and large aisles” …
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News
PayPoint and Link pilot new cash withdrawal service
The PayPoint terminal will act like an ATM, removing the requirement for an additional machine
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News
Deliveroo to give all its employees share options
The longer staff are employed by the company, the more shares they will be able to accumulate
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News
One in four teen mystery shoppers able to buy knives
One in six retailers also failed test purchases for alcohol, according to Serve Legal
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Comment & Opinion
Put customers centre-stage
Customer satisfaction and brand value have featured highly in industry news recently
