The Y Maes store underwent a major refit last year, putting a major focus on fresh produce, including a tank for locally caught lobster

Spar Y Maes has been crowned Convenience Retailer of the Year as the industry gathered to celebrate The Convenience Awards.

The store in Pwllheli, North Wales also picked up the gong for Best Independent Convenience Store. In total, Spar retailers claimed five awards, while Spar was also named the Shoppers’ Favourite Convenience Store for the impulse category.

The 2,999 sq ft Y Maes store underwent a major refit last year, putting a major focus on fresh produce, including a tank for locally caught lobster. It is owned by Conrad Davies, the fifth generation of his family to run the store.

The event, which brought together the convenience expertise of The Grocer, Convenience Store and Lumina Intelligence, was held digitally, due to the coronavirus pandemic, with the ceremony hosted by TV presenter Konnie Huq. However, the Convenience Retailer of the Year award was handed out live during a surprise visit to the store.

“It’s fantastic to win this award,” said Davies. “It’s a complete shock for us but we’re really pleased.

With everyone going through tough times right now, it’s great to have a morale boost like this.

“It’s a reward for all of the staff at the store who have worked so hard over the past six months. None of this would have been possible without the support of the local community.

“AF Blakemore has also been a tremendous support and a big part in helping our vision for the store come to life.

“When we were planning this refit, this was just an idea I had in my head and AF Blakemore helped make it a reality.”

A roving camera crew was also on hand to surprise Premier brand director Martyn Parkinson as his symbol was named The Shoppers’ Favourite Convenience Fascia. This was calculated using Lumina Intelligence’s Convenience Tracking Programme. Premier scored consistently well in its staff friendliness, speed of service, store cleanliness and ease of shop metrics.

“I’d really like to say a very big thank you to all of our Premier retailers and this shows they are doing a fantastic job for their shoppers and serving their local communities,” said Parkinson.

“This is the third consecutive year Premier has won this prestigious award and it’s an absolute honour to accept it on behalf of our customers.


Watch The Convenience Awards


“I hope this award will really inspire our retailers to know that they’re really being appreciated by their shoppers and we can continue to build on this amazing success. Thank you – this means the world to everyone at Premier, the Booker team and our fabulous Premier retailers.”

Lumina Intelligence MD Jill Livesey and The Grocer and Conveniencestore.co.uk MD Lorraine Hendle said: “Convenience retail has been on the frontline since the beginning of the pandemic, ensuring local communities have access to the essential produce that they need.

“Last night saw the entire convenience community come together to recognise the achievements of individuals, initiatives and businesses that are at the forefront of our brilliant industry.

“Huge congratulations must go to our winners. However, every single award was incredibly closely contested, showcasing the high standards set across the industry.”

Another big winner on the night was the Co-op, which claimed a hat-trick of prizes.


The winners:


Store Award Winners



Convenience Retailer of the Year

Spar Y Maes, Pwllheli

Best Large Convenience Store

Budgens Arbury, Cambridge

Best Multiple Managed Convenience Store

Spar Laceby Lodge

Best Independent Convenience Store

Spar Y Maes, Pwllheli

Best New Store

Nisa Millennium View, Coventry

Best Small Convenience Store

Premier Linktown Local, Kirkcaldy

Community Retailer of the Year

Premier Linktown Local, Kirkcaldy

Best Training Initiative

Empire Wines & Spirits, Southport

Excellence in Sustainability

Thornton’s Budgens, London

Excellence in Technology

Spar Loughbrickland, Co. Down

Food to Go Retailer of the Year

Spar Titanic, Belfast

Sales Assistant of the Year

Jo Bates, Southern Co-op, Lenham

Retailers’ Retailer of the Year

Navin Soni, Thrifty’s, St Helen’s

Research Award Winners



Shoppers’ Favourite Convenience Fascia for Fresh & Chilled

The Co-op

Shoppers’ Favourite Convenience Fascia for Impulse


Shoppers’ Favourite Convenience Fascia for BWS


Shoppers’ Favourite Convenience Fascia for Food to Go

The Co-op

Shoppers’ Favourite Forecourt Fascia


Shoppers’ Favourite Symbol Group


Shoppers’ Favourite Managed Convenience Fascia

The Co-op

Shoppers’ Favourite Convenience Fascia


Retailers’ Favourite Supplier for Innovation & NPD


Retailers’ Favourite Supplier Salesforce


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