All Mystery shopper surveys articles – Page 55
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Grocer 33Asda win takes it into overall Grocer 33 lead
Asda Dewsbury triumphed this week with a score of 83 – making Asda the overall leader this G33 year…
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Grocer 33Waitrose wins as Aldi takes fourth on Grocer 33 debut
Making its first G33 appearance this week, Aldi could only manage fourth. Our shopper was surprised by the wide range of p…
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Grocer 33Morrisons takes second service win of Grocer 33 year
Morrisons Croydon took the win this week – the retailer’s second victory this G33 year…
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InterviewsSteve Rowe's Excellent Adventures: big interview
Steve Rowe is a whirlwind. I’m on a guided tour of the Bromley store with the executive director of food at M&S…
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Grocer 33Sainsbury's Beaconsfield takes G33 win despite refurb work
Keeping shoppers happy during a refurb isn’t easy – but Sainsbury’s Beaconsfield did it with aplomb…
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Grocer 33'Uncluttered' Tesco Portsmouth takes Grocer 33 victory
Nineteen points ahead of Sainsbury’s, Tesco Portsmouth took the win this week…
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Grocer 33Sainsbury's Banbury wins G33 thanks to great availability
Sainsbury’s Banbury had the best availability this week – that’s what made the difference…
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Grocer 33Tesco's G33-winning Knocknagoney store offers star service
The entrance at Tesco Knocknagoney was “spacious,” aisles were well-filled and staff restocking shelves didn’t obstruct…
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Comment & OpinionLewis puts his stamp on Tesco with Feet on the Floor
Dave Lewis is wasting little time putting his personal stamp on Tesco, despite the turmoil caused by its £250m black hole
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NewsDave Lewis orders Tesco HQ staff back to shop floor
Thousands of Tesco head office staff have been instructed to spend time on the shop floor as part of a new initiative by CEO Dave Lewis
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Grocer 33Sainsbury's Macclesfield wins green Grocer 33 battle
Strong availability of green products helped Sainsbury’s triumph in our special green Grocer 33 this week…
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Grocer 33Asda Huyton pips Morrisons Crawley to seal Grocer 33
High-scoring Asda Huyton store pips Morrisons Crawley by one point to seal Grocer 33 race…
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NewsMorrisons considers dedicated availability 'champions'
Morrisons is considering creating in-store availability ‘champions’ to ensure more well-stocked shelves…
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Grocer 33Iceland Durham Dragonville wins G33 service and availability
Iceland narrowly missed first place in its previous appearance in the G33 but tops the table this week…
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Analysis & FeaturesDear Dave: letters to the new Tesco boss
The Grocer fields your emails to new Tesco boss Dave Lewis, from Tesco team leaders to leading brand consultants and industry analysts.
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Grocer 33Tesco Trowbridge impresses with great fruit & veg
A strong fresh produce section helped Tesco Trowbridge secure the win this week…
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Comment & OpinionHow self-service has turned shoppers into unpaid workers
The centenary of the creation of the first self-service supermarket is approaching…
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Grocer 33Sainsbury’s Scarborough wins G33 service and availability
Having recently undergone a renovation and extension, Sainsbury’s Scarborough looked fresh and airy
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Grocer 33Waitrose Woking a winner in G33 barbecue special
In our BBQ bank holiday special, Waitrose Goldsworth Park in Woking massively impressed…
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Grocer 33Tesco takes Grocer 33 mystery shop win but Lidl impresses
The common impression is that Lidl’s no frills offer means it doesn’t do customer service…