All Mystery shopper surveys articles – Page 53
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Grocer 33Record low G33 service score for Asda Wallington
With the lowest score ever seen in the Grocer 33, Asda Wallington came in last this week with just 22 points
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Grocer 33Morrisons wins Grocer 33 battle despite busy store
Morrisons comes out on top for the second week in a row
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NewsWaitrose fails to fulfil Mother's Day orders, shoppers hit back
Waitrose had offered to deliver orders on Sunday, but a customer service rep told one consumer that over 70 orders were not fulfilled
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Grocer 33Morrisons wins G33 service battle as Aldi trails in last
It was Aldi’s third guest retailer appearance this G33 year, and it came last. At the crowded Edgbaston store…
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Grocer 33Sainsbury's Sherborne wins G33 service & availability survey
This Saturday afternoon shop saw Sainsbury’s win for the second week running, thanks to strong availability (just two prod…
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NewsShop floor management shakeup will see more Tesco staff in store
Tesco is axing hundreds of deputy manager positions and thousands of team manager positions in its stores…
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Grocer 33Sainsbury's Huddersfield Shorehead adds art to weekly shop
On a busy Saturday morning, Sainsbury’s Shorehead store triumphed in this week’s shop
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Grocer 33Waitrose's new store in Egham takes Grocer 33 win
Sunday lunch. The morning rush is over. But trade is still brisk. And it didn’t faze the new Egham branch of Waitrose…
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Grocer 33Waitrose Bromley South wins Grocer 33 Valentine's battle
Friday evenings always test the service and availability of supermarkets
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NewsLondis store total falls as standards tighten
The number of Londis stores could fall to below 1,600 by the end of 2015, the symbol group has predicted…
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NewsWaitrose and John Lewis to get more cash machines
Independent ATM provider Cardtronics UK is ramping up its relationship with the John Lewis Partnership…
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Grocer 33Sainsbury's Hazel Grove cleans up in G33 battle
This week’s winner, Sainsbury’s Hazel Grove, impressed with high in-store standards and strong service…
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Grocer 33Sainsbury's wins G33 battle with 'calm' Crayford store
Top of the table in this week’s G33 was Sainsbury’s Crayford. The “calm, well-lit” store had wide aisles…
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Grocer 33Tesco beats Sainsbury's to Grocer 33 win by a point
Tesco’s Loughborough store sealed this week’s service and availability award but it was by the narrowest of margins…
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NewsWaitrose blames New Year offers for availability woes
Waitrose has apologised for several instances of poor stock availability in London and the South East…
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Grocer 33Asda takes Grocer 33 win as Aldi trails in last
Winner Asda Dundee West boasted a full basket, helping it rack up one of the highest scores this G33 year…
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Grocer 33Tesco Shoreham takes Grocer 33 win with attractive store
Tesco Shoreham-by-Sea triumphed in this week’s G33 with its attractive and well laid-out store…
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Grocer 33'Top-notch' Hamilton store gives Sainsbury's the win
Sainsbury’s won by a comfortable margin this week, scoring a whopping 14 points more than its nearest rival, Tesco…
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NewsTesco adds teams of little helpers to pack bags in the run-up to Christmas
Tesco is today created teams of dedicated bag packers at 400 of its stores to help ramp up service in the run up to Christmas.
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Grocer 33Sainsbury's Gloucester Quays wins with 'very good' staff
For our Christmas 33 shop, the “lovely, large and spacious” Sainsbury’s Gloucester Quays proved just the job…