All Mystery shopper surveys articles – Page 53
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NewsSunday trading consultation sparks confusion fears
Both opponents and supporters of changes to the Sunday trading rules have criticised the government’s plan as confusing
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Analysis & FeaturesWill longer Sunday hours boost shopper spending?
Exclusive research for The Grocer suggests the government’s hopes of a boost to the economy could be dashed
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Grocer 33Waitrose Gillingham tops Grocer 33 with 'outstanding' service
On a sunny Sunday afternoon, Waitrose Gillingham pleased its shoppers with a “lovely, attractive” entrance
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Grocer 33Matt Allen-Ridge, Asda Hereford: G33 store of the week
We have a programme called the Mighty Merchants and are given a select 15 to 20 lines to sell each quarter…
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Grocer 33Morrisons Beverley wins G33 shop with top service from staff
Shop floor service was a key ingredient in the success of this week’s winning store, Morrisons in Beverley
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Grocer 33As Britain bakes Waitrose Bridport has a super Saturday in Grocer 33
With the mystery shop this week taking place on a gloriously sunny Saturday afternoon, all five stores struggled with availability this week
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NewsJJ Food Service targets impulse with new app
JJ Food Service is looking to add a personal touch to e-commerce with a smartphone app
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Grocer 33Sainsbury's notches first service G33 win of the year
Given this was an early Saturday morning shop, availability was surprisingly poor among the top five supermarket chains
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Grocer 33Morrisons Denton wins G33 battle with 'a whopper' of a store
Morrisons Denton achieved one of the highest scores of the year.
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NewsNisa rolls out store-specific marketing material service
Nisa has been trialling a new personalised full-colour printing service for independent retailers…
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Grocer 33Waitrose Poynton's G33 service win down to 'great' staff
As the Grocer 33 year begins again, Waitrose Poynton pipped Asda Liverpool to become our first store of the week for 2015/16
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Grocer 33Sainsbury's Salford wins G33 service & availability battle
Availability issues continue to plague the major multiples and this shop – on a Sunday lunchtime – was no exception
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Grocer 33Asda Stowmarket wins close-fought Grocer 33 battle
Poor availability was a big feature of this week’s Grocer 33, with a number of stores not stocking several of the items
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Grocer 33Sainsbury's wins high-scoring Grocer 33 fight
A score of 70 or above across the board is rare, yet this week all stores performed exceptionally
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Grocer 33Morrisons wins G33 mystery shop battle as Lidl flounders
Last-placed Lidl Wallington gained no points for its “horseshoe-shaped” layout
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Grocer 33Waitrose closes Grocer 33 service gap to Sainsbury's
Sainsbury’s is now only three wins ahead of Waitrose, which won again this week…
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Grocer 33'Welcoming' Waitrose wins again: Mystery Shopper
Waitrose clocked up another win this week, pulling it up to joint second with Asda
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NewsSunday trading survey shows support for all-store openings
The survey also showed 40% of people agree with the recent claim by Asda boss Andy Clarke that the Sunday trading laws were indicative of “rip-off Britain”
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NewsDave Lewis ditches Tesco Steering Wheel in favour of Big Six
Lewis has consistently said Tesco’s business has become too distracted from its core priorities but scrapping the Wheel is a bold move
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Grocer 33Sainsbury's Longwater wins G33 battle with 'personal touch'
Sainsbury’s Longwater put in a big score aided by superb availability and a perfect score in the car park