All Mystery shopper surveys articles – Page 54
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News
Tesco in new profits warning as Dave Lewis promises not to cut corners in January
Tesco issued a profit warning today as CEO Dave Lewis “reset” the business to focus on service, availability and more competitive prices…
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Grocer 33
Asda takes G33 win as guest Lidl falls to last place
Lidl’s second G33 appearance didn’t go as well as the first…
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Asda Watford staff work hard for the G33 win
Despite gaining no points for availability, shop floor service was exceptional at this week’s winner, Asda Watford…
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Sainsbury's wins G33 by one point in low-scoring week
There were low scores all round this week, with Sainsbury’s just managing first place with a score of 64…
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Asda win takes it into overall Grocer 33 lead
Asda Dewsbury triumphed this week with a score of 83 – making Asda the overall leader this G33 year…
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Waitrose wins as Aldi takes fourth on Grocer 33 debut
Making its first G33 appearance this week, Aldi could only manage fourth. Our shopper was surprised by the wide range of p…
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Grocer 33
Morrisons takes second service win of Grocer 33 year
Morrisons Croydon took the win this week – the retailer’s second victory this G33 year…
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Interviews
Steve Rowe's Excellent Adventures: big interview
Steve Rowe is a whirlwind. I’m on a guided tour of the Bromley store with the executive director of food at M&S…
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Sainsbury's Beaconsfield takes G33 win despite refurb work
Keeping shoppers happy during a refurb isn’t easy – but Sainsbury’s Beaconsfield did it with aplomb…
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'Uncluttered' Tesco Portsmouth takes Grocer 33 victory
Nineteen points ahead of Sainsbury’s, Tesco Portsmouth took the win this week…
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Sainsbury's Banbury wins G33 thanks to great availability
Sainsbury’s Banbury had the best availability this week – that’s what made the difference…
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Tesco's G33-winning Knocknagoney store offers star service
The entrance at Tesco Knocknagoney was “spacious,” aisles were well-filled and staff restocking shelves didn’t obstruct…
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Comment & Opinion
Lewis puts his stamp on Tesco with Feet on the Floor
Dave Lewis is wasting little time putting his personal stamp on Tesco, despite the turmoil caused by its £250m black hole
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News
Dave Lewis orders Tesco HQ staff back to shop floor
Thousands of Tesco head office staff have been instructed to spend time on the shop floor as part of a new initiative by CEO Dave Lewis
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Sainsbury's Macclesfield wins green Grocer 33 battle
Strong availability of green products helped Sainsbury’s triumph in our special green Grocer 33 this week…
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Asda Huyton pips Morrisons Crawley to seal Grocer 33
High-scoring Asda Huyton store pips Morrisons Crawley by one point to seal Grocer 33 race…
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News
Morrisons considers dedicated availability 'champions'
Morrisons is considering creating in-store availability ‘champions’ to ensure more well-stocked shelves…
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Grocer 33
Iceland Durham Dragonville wins G33 service and availability
Iceland narrowly missed first place in its previous appearance in the G33 but tops the table this week…
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Analysis & Features
Dear Dave: letters to the new Tesco boss
The Grocer fields your emails to new Tesco boss Dave Lewis, from Tesco team leaders to leading brand consultants and industry analysts.
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Grocer 33
Tesco Trowbridge impresses with great fruit & veg
A strong fresh produce section helped Tesco Trowbridge secure the win this week…