All Omnichannel articles
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Comment & OpinionHFSS regulations prompt a switch from discount promos to hybrid advertising – and it’s working
New rules have required brands to create a compliant mix of brand and product adverts, the data suggests it’s working, says James Dunaj, partner success director at Circana
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Promotional FeaturesHow one cider business boosted online sales by 21%
Westons was barely making a dent in online sales. Nine months later it was selling a case of cider every two minutes on Black Friday. Here’s how the cider maker cracked e-commerce.
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Analysis & FeaturesSainsbury’s-Argos: what sale means for both businesses
Sainsbury’s combination with Argos 10 years ago never quite worked. Why? And as it finally decides to sell the business, what happens next?
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Comment & OpinionLidl’s scan & shop system works perfectly… I can’t believe it!
This is a discounter, with tighter margins to protect than Tesco, Sainsbury’s or Waitrose – and that’s what makes the experience so incongruous
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Analysis & FeaturesWhy Tesco is finally marrying up with Uber Eats and Deliveroo
For years Tesco has shunned aggregator apps, preferring its own Whoosh service. Now, it has finally decided it can no longer ignore them
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NewsMorrisons kicks off UK-first AI smart trolley trial
The initial trial is set to last for three months. Morrisons will then decide whether to adopt the technology more widely
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Analysis & FeaturesHow to make brands shine on the digital shelf
Simply shrinking pack pictures won’t do when it comes to driving online sales. What works best?
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Promotional FeaturesUnderstanding the new shopper journey
Shoppers now hit almost 11 touchpoints before checkout. Here’s how grocers can turn that fragmentation into an advantage.
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Promotional FeaturesHow an fmcg giant gained 40% growth through e-commerce
What happens when a well-established fmcg company harnesses cutting-edge e-commerce? Find out how the right strategy, including practical tools and targeted promos, can spark double-digit growth.
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NewsTamworth Co-op rolls out new grocery delivery platform
The service has been built using Snappy Shopper’s white-label e-commerce platform
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WhitepapersThe future of retail isn’t online or offline. It’s both
The online versus in-store debate is over. UK consumers now move seamlessly between channels, with 80% discovering products online and 83% in-store, while one in five already use AI tools for product recommendations.
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Promotional FeaturesHow e-commerce can turbocharge fmcg brand growth in a tough market
Why embracing online can help grocery brands complement not cannibalise their physical grocery sales.
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NewsAmazon customers can now add fresh groceries to same-day delivery orders
Previously, fresh food could only be bought and delivered as part of a separate basket via the Amazon Grocery section of the site and app.
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NewsEasyGroup makes marketplace play with OnBuy
Stelios Haji-Ioannou’s sector-spanning brand is ‘entering mainstream online retail’
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NewsSnappy Technologies rolls out system to unify delivery marketplaces
Snappy Technologies is now available to the convenience sector after an initial trial with Southern Co-op and Heart of England Co-op last year
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Analysis & FeaturesWill AI shopping kill the supermarket website?
AI chatbots are muscling into e-commerce with product recommendations and even purchase features. Can supermarket websites survive?
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Comment & OpinionJoybuy’s ‘Double 11’ means days of sluggish delivery are numbered
Joybuy has launched with a clear and catchy delivery proposition. Consumers will respond to its simplicity
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RankingsThe Digital Capability Index 2026: how retailers compare on AI, returns and mobile
The index analyses key omnichannel functions and then weights their importance
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NewsArgos trumps Tesco to top new index of retailer digital capability
The Sainsbury’s-owned everything retailer offers shopping features most closely matched to consumer demands
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Promotional FeaturesFour areas retailers can optimise with accurate warehouse data
The retail sector is at a pivotal moment. Technology adoption is accelerating, customer expectations are higher than ever, and economic pressures continue to mount. Winning in this environment does not begin with the latest AI tool or an expensive new platform. It begins with data accuracy, says Dexory.