All Online articles – Page 94
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Promotional FeaturesFive reasons why grocers should digitise print marketing – a case study
Find out how Lidl Ireland reported a 10X return on ad spend and a 2.3% increase in overall turnover by digitising its weekly promotional leaflets
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Comment & OpinionM&S switchover complete, but Waitrose is the least of Ocado’s problems
Ocado sets the bar on customer service, but rivals are going around the target
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NewsOcado suffers ‘no loss of customers’ following M&S switchover
Ocado Retail CFO Duncan Tatton-Brown told The Grocer any movement from Ocado.com shoppers to rivals had been ‘very, very low’
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NewsCity snapshot: Ocado sales surge by 52% ahead of M&S switch
Ocado’s retail revenues soared by 52% in the 13 weeks to August due to sharply rising demand for online groceries - plus, growth slows in August as more meals are eaten out according to the latest grocery market share figures.
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Comment & OpinionWhy click & collect makes more sense for Aldi than Deliveroo tie-up
Aldi is trialling a click & collect service at a Manchester store
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NewsAldi launches first click & collect trial
The trial has been launched initially for staff but is set to be extended to customers within weeks
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NewsM&S ends partnership with Deliveroo to focus on Ocado venture
M&S said the Deliveroo deal was designed to get groceries to customers during the peak of the lockdown period
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Analysis & FeaturesSocial media boycotts: how has fmcg faced up to Facebook?
Fmcg brands have reacted strongly to Facebook’s failures to address hateful content. How has Facebook responded? And has it made a difference?
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NewsBrands furious as Ocado asks for ‘offensive’ terms reduction
It comes after CEO Melanie Smith told suppliers at an Ocado Retail conference in July she was “shocked” at how low Ocado’s profit margins were
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Range PreviewRange preview: Ocado Christmas 2020
From a profiterole tart to chocolate and cherry venison, here’s what Ocado has planned for Christmas this year
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Comment & OpinionGimmick or not, Tesco’s drone trial shows supermarkets are looking to get delivery right
Tesco and Morrisons are both investing in innovative (and traditional) delivery solutions
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Comment & OpinionOcado-M&S and Waitrose must refine their offers in a complex online grocery world
It is wrong to assume the pair are competing for the exact same slice of the market, says Fraser McKevitt, head of retail and consumer insight at Kantar
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NewsIceland links with Uber Eats for 20-minute delivery amid major online expansion
Iceland is also looking to launch same-day delivery more widely, MD Richard Walker said as the supermarket revealed its online expansion had created 3,000 new jobs
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NewsMorrisons to provide doorstep deliveries to retirement communities
It has joined forces with retirement community provider McCarthy & Stone on the scheme
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NewsJohn Boumphrey appointed new Amazon UK country manager
Boumphrey will take over from Doug Gurr, who is due to step down in November
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Grocer 33Delivery driver of the week: Daryl Snyman, Tesco, Rugby
“We got so much recognition from the customers. Some of them would stand at the window after we had delivered and hold up signs saying thank you.”
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Comment & OpinionThe Ocado-M&S switch will reveal how hard – or easy – it is to break shoppers’ habits
Consumers are averse to changing how they eat and shop, but Ocado is forcing a change upon its shoppers, says Jeremy Garlick, partner at Insight Traction
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Comment & OpinionIt hasn’t been a dream start to the Ocado-M&S alliance. Can they turn the tides?
Ocado had all the tools to make the M&S switch a success but it hasn’t been smooth sailing, says David Sables, CEO of Sentinel Management Consultants
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WhitepapersWhat is driving the growth of UK coffee sales?
The UK is a nation of coffee lovers. Whether it’s soluble, capsules or roast and ground, coffee is often the first drink of the day for millions of Brits every morning. Now, approximately 30 billion cups of coffee are consumed in the UK each year, 70% of which was bought at retail and consumed at home. And with in-home worth £1.6bn, growing +9.8% YTD and bought by 87% of UK households, coffee still has great potential to stimulate retail sales.
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NewsWaitrose to lower minimum spend for online orders to £40
The supermarket is lowering the threshold from £60