Superdrug has launched a same-day courier service to help get urgent supplies to customers during the coronavirus pandemic.
Customers ordering between 11am and 4pm can now opt for delivery later the same day by courier firm Stuart to within an eight-mile radius of 300 stores.
The high street pharmacy also still offers express delivery within three days or standard delivery within six days, as well as click & collect options.
Superdrug e-commerce director Matt Walburn said the new direct-from-store same-day service had been rolled out quickly to help customers self-isolating.
“The courier service is something that has been in development for a while,” he said. “We’ve brought it forward urgently to help those customers who are social distancing who might be in need of essential supplies quickly.
“We’re so pleased to be able to roll it out immediately to nearly half of our estate and we hope it goes some way in helping people during this time of need.”
Customers can check if the same-day ‘Store to Door’ service is available in their area at Superdrug.com.
The Grocer revealed this week Superdrug had stopped restocking non-essential lines to focus only on those in most urgent demand. Boots is also urging customers not to come in for non-essential products, going as far as banning browsing in some stores.
Walburn added: “We are absolutely prioritising our online service during this time, to help reduce the number of visits customers need to make to a physical store. We are experiencing unprecedented volumes of orders on Superdrug.com. Our teams are working hard to ensure as many people as possible are able to receive their healthcare and essential items at home.”
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