Service and availability
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NewsPayPoint looks to drive development with retailer survey
PayPoint said it was an opportunity for retailers to share their thoughts on how PayPoint was progressing
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Comment & Opinion
How can Tesco maintain the customer experience with 4,500 job cuts?
Tesco claims the move will help it ‘serve customers better’ – but it will leave fewer staff to shoulder the same workload
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News
Amazon to turn off all Dash buttons this month
Dash buttons were hailed as a move towards the ‘connected home’
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News
Select & Save to install Amazon lockers in stores
Select & Save said it would now be discussing the opportunity with those members
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News
Co-op kicks off ‘biggest-ever transformation programme’
A technology overhaul that’s been three years in planning would better equip the retailer for its “ambitious growth strate”
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News
Marks & Spencer claims plastic reduction first with reusable container discounts
The Market Place format offers a variety of lunch-to-go options, including rotisserie chicken, fish and freshly prepared salads
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News
Sainsbury’s transforms Bath branch into ‘signing store’
Staff at the branch will sign common words and phrases when interacting with customers
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News
Waitrose aims to extend ‘While You’re Away’ delivery to ‘broader UK’
Waitrose launched the ‘While You’re Away’ service in October last year
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Analysis & Features
How can the post office evolve to survive?
More in-store post office concessions are opening. Can retailers make them work and how?
