All Service and availability articles
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NewsWaitrose rolls out drive-through collection service
Some locations also offer John Lewis click & collect and return services
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News
Sainsbury’s trials virtual queues at five stores
Shoppers can enter the store when the app informs them they are at the ‘front’ of the line
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Analysis & Features
Tipping point: can the pandemic reignite grocery click & collect?
After years of consumers preferring doorstep delivery, coronavirus has helped put click & collect back on the map. But can it last?
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Analysis & Features
Click & collect: what do the supermarkets offer?
Here’s what click & collect looks like at each of the major supermarkets, including the minimum spend, fees and collection times
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News
Central England Co-op stores to offer umbrellas to queuing customers
The umbrellas will be sanitised between each use
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Analysis & Features
Coronavirus availability: which supermarkets have the best stocks of flour?
Supermarkets faced a shortage of flour last month after locked down Brits turned to baking en masse. So what’s the latest situation? And which supermarkets have the best stocks?
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News
Asda among supermarkets eyeing longer-term queue management technology
It is understood Tesco, Sainsbury’s, Costa, Greggs and others are looking into virtual queueing and automated customer counting systems
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News
Convenience stores still suffering coronavirus availability problems
A broad consensus on the panel was that availability remained easily the biggest problem
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News
Lidl installs click & collect lockers at 24 UK stores
The lockers can be used to collect online orders from a range of retailers including Boohoo, JD Group and Holland & Barret
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News
Morrisons to launch ‘speedy shopper’ system for food-to-go customers
Morrisons reported a 5.7% rise in group like-for-like sales in its latest quarter
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Comment & Opinion
How Iceland got online delivery availability back to normal
It’s still a struggle to book a slot with most of its rivals. How is Iceland able to offer next-day deliveries?
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News
Morrisons defies Sunday trading laws to open for NHS workers
On Sundays, NHS staff can now begin shopping and buying products from 9am
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Comment & Opinion
Three key moves Tesco made to fill empty shelves after panic buying
It’s not always obvious what hard work has gone on behind the scenes, but Tesco has released case studies which indicate the scale of the effort
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News
Aldi and Morrisons call end to all buying restrictions
Waitrose also removed the majority of temporary buying restrictions at the weekend
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News
Waitrose offers home delivery to vulnerable locals from Leckford Estate
The service from the farm shop will be providing food to those in self-isolation in the villages of Longstock and Leckford
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News
Motor Fuel Group insists forecourts will remain open despite fuel sales collapse
Government figures from last weekend showed a 75% decline in petrol sales
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News
Boots bans browsing in some stores while Superdrug only restocks essential lines
Customers are informed at the entrance that browsing is not permitted and asked what they intend to buy
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News
Coronavirus: home baking surge among locked-down Brits leads to flour shortage
Regular bulk buyers and shoppers ‘have been purchasing much more flour than normal’ since the coronavirus outbreak began
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Comment & Opinion
The problem with ‘panic buying’ sanitary products
Many of those who do not fit into the low income bracket are slowly realising the reality of period poverty, said Shepper’s Alexandra Lawrence
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Analysis & Features
Coronavirus: what are Tesco, Asda, Sainsbury’s and other supermarkets doing in response?
Supermarkets are rolling out a raft of rules to make sure the nation has access to groceries, here’s what each of them are doing
