All Service and availability articles
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Whitepapers
Know your customer: how brands can use sales data to maximise their profits in convenience
Convenience has enticed fmcg manufacturers in recent years, with shoppers turning to the sector for its proximity and safety during the pandemic. Although this has led to burgeoning basket spend, detailed consumer data for the channel has proven elusive.
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News
Sainsbury’s set to open fourth ‘Neighbourhood Hub’ store
The supermarket is rolling out its new store format to a branch in Melbourne, Derbyshire, on 8 March
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News
Sainsbury’s makes contingency plans to avoid stock shortages caused by strike action
More than 350 DHL staff at Sainsbury’s Kent distribution centre have voted for walkouts throughout March, April and May
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Comment & Opinion
There’s a new kid in the fast grocery delivery town – Getir
Getir promises grocery deliveries in 10 minutes and it’s not a startup, it has a proven business model and deep pockets
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Whitepapers
YouGov Consumer Profile Peek: People who’ve bought alcohol to watch sports at home
YouGov is a global provider of analysis and data generated by consumers in over 55 markets. Using Profiles, our audience profiling platform – which gives you access to hundreds of thousands of variables on consumer behaviour from 350,000 UK consumers – we’ve delved into the profile of people who’ve recently drunk alcohol from shops to watch sports at home.
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News
Waitrose delays online relaunch of meat and fish counter ranges
The upmarket grocer has largely kept its in-store counters open over the course of the coronavirus pandemic
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Whitepapers
Pandemic power rankings: which products have out-performed their category?
The pandemic has rapidly altered consumer behaviour: demand has shifted from basic survival necessities to stocking up on creature comforts, with brands needing to adjust their offerings to meet these changing needs.
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News
Booths moves into own-label recipe boxes with Let’s Cook range
Source: Booths The boxes can be bought through Amazon Fresh or in Booths branches Booths has introduced its first range of own-label recipe boxes designed to make scratch cooking straightforward. Its Let’s Cook boxes are intended to feed two people and feature pre-weighed and ...
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News
Sainsbury’s criticised for phasing out receipts for online shoppers
Only shoppers who order their groceries over the phone will be able to request a physical receipt
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News
M&S extends Sparks Book & Shop reserved shopping scheme
The service allows Sparks loyalty cardholders to reserve a 30-minute arrival time, via the M&S website
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Whitepapers
Grocery’s ultimate guide to growth
Covid-19 brought forward new purchase habits and behaviours. Post-pandemic, many shoppers will likely continue opting for the convenience of buying groceries online. To adapt quickly and grow sustainably, grocers need to be available to their shoppers anywhere, anytime and on any device.
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Whitepapers
What has been the real impact of Covid-19 on grocery retail?
The survey of leading retailers in the UK and France delves deep behind the headlines to offer fresh statistics, essential insight and real-life examples from people working across the sector
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News
The biggest retail tech advances of 2020
The coronavirus pandemic has demanded solutions to new problems, and ones that can be applied swiftly
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News
M&S launches instant payments to reduce Christmas queues
Pay With Me allows M&S colleagues to choose customers waiting in line to instantly process their transactions via a handheld device
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News
Nisa restores availability back to pre-coronavirus levels
Last week Nisa’s overall availability level was 97.7%
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News
John Lewis Partnership expands reserved shopping slot scheme
The expansion follows a four-week pilot at six Waitrose stores and three John Lewis branches in August
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News
Asda ramps up store Covid security ahead of Christmas peak
The supermarket said it would be deploying extra security on the doors of all its 421 large superstores between 19-24 December
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News
Waitrose expands Deliveroo trial to 40 branches in total
The service will be rolled out to 16 additional branches within the next week
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News
Sainsbury’s and Asda push rollout of virtual queueing systems
Source: Sainsbury’s The tech was first trialled in July at five branches Sainsbury’s has rolled out its virtual queueing system to 42 further stores in a bid to minimise the wait outside of branches under its coronavirus safety protocols. A total of 55 stores ...
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News
Holland & Barrett sets out stall to eliminate food waste
The health food retailer is aiming to sell around 370,000 items each year with expired best before dates