All Mystery shopper surveys articles
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Grocer 33Tesco mystery shop wins battle of 30,000 sq ft supermarkets
This week’s stores were all as close as possible to a mid-size 30,000 sq ft and the winner hails from the market town of Dorchester, Dorset with a winning score of 85
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Grocer 33Waitrose crowned best supermarket in Harrow mystery shop
This week’s smallest store offered a ‘very enjoyable experience’
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Grocer 33Morrisons Letchworth named North Hertfordshire’s best supermarket
Located in the town centre, this striking store performed well across the board, but it was the ‘impeccable’ customer service that bowled over our shopper
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Grocer 33Morrisons beats all comers to win best supermarket in our Norwich mystery shop
‘Fresh and inviting’ produce helps Morrisons Norwich to the win in a Super Grocer 33 week including dicounters Aldi and Lidl
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Grocer 33Waitrose is Worthing’s best in a week of low availability
All supermarkets this week struggled with our Green Issue shop full of organic, B Corp and seasonal British produce, but Waitrose shone with high customer service standards
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Grocer 33Waitrose crowned the best Cheltenham supermarket
Waitrose’s 40,944 sq ft store, located on the edge of town, scored well across the board, with a solid showing on availability with just one item out of stock
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Grocer 33Tesco voted best supermarket in affluent High Wycombe mystery shop
The 36,880 sq ft superstore on London Road came out on top with 87 points despite a poor showing on availability
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Grocer 33Tesco delivers best Online Grocer 33 mystery shop in Ilkeston
For the first time in an online Grocer 33, our mystery shoppers were in the same location, as well as requesting delivery within the same time window
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Grocer 33Solihull’s best supermarket in mystery shop is 68,000 sq ft Tesco Extra
The store had perfect availability, a logical layout and “well displayed” products
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Grocer 33Waitrose in Southend-on-Sea crowned best seaside supermarket
Waitrose’s winning score of 68 was rooted in the week’s best performance on availability
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Grocer 33Waitrose South Woodford named best store in north east London area
It was a low-scoring week across the board – the 26,676 sq ft Waitrose came out on top with just 67 points
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Grocer 33M&S named best supermarket in Leicester as it takes first Grocer 33 win
In only its second appearance as a guest retailer M&S scored 90 points in our mystery shopping competition
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Grocer 33Waitrose in Pontprennau is Cardiff’s best supermarket, finds mystery shop survey
The Waitrose store in the wealthier residential area to the north of the city performed best this week
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Grocer 33Stockport’s top supermarket Tesco impresses Grocer 33 mystery shopper
The 68,073 sq ft Tesco on Tiviot Way picked up 84 points despite a moderate showing on availability, with one item out of stock and one not stocked
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Grocer 33Lidl is best supermarket in our Southampton mystery shop
Lidl picked up 84 points, just edging out Sainsbury’s and Waitrose, partly thanks to perfect availability
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Grocer 33Sainsbury’s wins best supermarket in our Reading mystery shop
The victory was built on availability – Sainsbury’s was the only store this week to pick up a perfect score of 20
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Grocer 33Morrisons crowned best supermarket in Ipswich in Grocer 33 mystery shop
A close-fought contest played out between Morrisons and Sainsbury’s to be crowned Ipswich’s finest
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Grocer 33‘Quick and efficient’ store delivers win for Waitrose
Despite being this week’s smallest store, Waitrose performed best on availability
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Grocer 33Asda North Hykeham staff ‘friendly, polite, helpful and plentiful’
Asda picked up its second Grocer 33 win since February at its North Hykeham store, which scored an impressive 81 points
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Grocer 33Waitrose Lichfield lifts the trophy with top availability
Waitrose also excelled on shop floor service in a ‘pleasant shop’ overall