All articles by Stephen Jones – Page 2
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NewsM&S poaches Morrisons’ customer and loyalty director
McLellan, currently group customer, data and marketing director for Morrisons, will join M&S in the new year.
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NewsIceland Foods to sponsor Warrington Town with 10% discount for fans
Despite its Deeside roots and location, Iceland has a strong connection to the Cheshire town as a major employer
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NewsMorrisons losses hit nearly £1bn despite sales growth
Morrisons blamed unexpected ‘headwinds’ to the tune of £200m in costs from Rachel Reeves’ autumn 2024 budget, and the impact from a cyberattack which crippled its supply chain in the run-up to Christmas 2024.
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NewsIceland growth prospects boosted after €600m debt refinancing deal
Iceland was forced to look abroad to refinance its debt as Sterling Capital Markets ‘weren’t there’, Richard Walker said
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Grocer 33Tesco Hatfield’s store manager on availability, service and life near HQ
‘This is an awfully busy, important and opinion-forming store for Tesco. HQ is just down the road’
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NewsAsda sales grow for the first time in more than two years
It is the first time Asda has posted positive returns since Q1 2024, aaccording to unpublished Worldpanel data seen by The Grocer
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NewsAsda to launch ‘hyper-personalised’ loyalty missions in latest Rewards overhaul
Chief customer officer Rachel Eyre has made improving Asda Rewards a key aim of her customer strategy
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NewsMorrisons kicks off UK-first AI smart trolley trial
The initial trial is set to last for three months. Morrisons will then decide whether to adopt the technology more widely
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Grocer 33How Morrisons Canning Town fought off Lidl
The Canning Town store has a diverse commuter trade and the busiest on-demand channel in the company, taking £75,000 a week on average
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NewsAsda backing regional suppliers with new 50 West Country lines
Asda wants to make its ranges and stores more appealing to local shoppers as part of its Take a Fresh Look campaign
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NewsRichard Walker leaves cost of living tsar role after Starmer departure
Walker was appointed Labour’s cost of living champion by Keir Starmer and had been working closely with No 10 policymakers
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NewsMorrisons launches ‘summer savings’ promotions campaign
The ‘money-saving offers’ include multibuys, online promotions and in-store price cuts, which will run throughout the summer
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NewsIceland Foods claims ‘astonishing’ legal spat with FA over ‘England’ rebrand
Lawyers for the football association have demanded that Iceland remove England branding from its stores and social media, in a move Iceland has labelled as ‘absurd’
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NewsAsda takes school careers programme nationwide in virtual rollout
Asda hopes to encoruage children around the UK to explore careers in retail, and encourage them to grow in confidence
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Analysis & FeaturesStore Manager of the Year Chloe Summons: ‘All it took was stopping and listening’
Listening, trust, respect and care have been the hallmarks of the turnaround of the Morrisons Norwich store, Summons explains
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Grocer 33Asda Weymouth: the seaside store that’s ‘busier than Christmas’
Wayne Bailey’s superstore in Weymouth shows that despite the company’s recent struggles, Asda can still deliver a brilliant shopping trip
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NewsAsda shakes up store staff working hours in bid to improve customer experience
Store staff will be expected to work flexibility across all areas of the store. Some will also be offered voluntary redundancy, according to proposals seen by The Grocer
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NewsMorrisons appoints new convenience director
The new hire has been promoted to succeed Matt Heslop, who stepped down in February after less than a year in the role
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NewsAsda denies stores at risk despite ‘shambolic’ Mitie security guard consultation
Mitie has put more than 300 Asda security jobs at risk, in a move that GMB has labelled as ‘shambolic’
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NewsWorld Cup ‘top-up shops’ boost retail sales despite heatwave
Top-up shops and online boosted retail spending during June, according to the latest BRC-KPMG retail sales monitor