All articles by Stephen Jones – Page 6
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Grocer 33James Reid of Waitrose South Woodford on winning with a new team
The Waitrose deputy store manager on retailing in Woodford, the heatwave and NPD
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NewsJames Bailey steps down as Waitrose MD after five-and-a-half years
James Bailey will step down as managing director of Waitrose on 30 September after five-and-a-half years in the role
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NewsWaitrose upgrades app with ‘in-store’ mode to boost shopping experience
Waitrose has enhanced its MyWaitrose app with a new ‘In-store Mode’ that uses location data to improve the shopping experience, including a shopping list function that checks product availability at specific stores.
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NewsMorrisons celebrates first graduates from its new leadership school
Over 180 employees have graduated from Morrisons’ new Ken Morrison Leadership School, a talent development programme personally championed by CEO Rami Baitiéh to fast-track staff into leadership positions
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NewsMorrisons canteen staff call off strike after accepting new pay offer
GMB Scotland organiser John McCartney claimed the mostly women workers were being unfairly treated
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Grocer 33M&S named best supermarket in Leicester as it takes first Grocer 33 win
In only its second appearance as a guest retailer M&S scored 90 points in our mystery shopping competition
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Grocer 33How Fosse Park became the first M&S Grocer 33 store of the week
Twenty-nine-year M&S veteran Wesley Kachela reflects on the Leicester store’s historic milestone
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NewsIceland offers £1 reward to customers who spot shoplifters in store
The frozen grocer is launching a new initiative to combat shoplifting by offering customers a £1 bonus card top-up for reporting theft incidents to staff, as the retailer faces annual losses of over £20m from retail crime
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NewsIceland to expand Amazon grocery partnership to ‘many more’ stores in 2025
Iceland first began listing its groceries on Amazon in September 2023
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NewsTwo Morrisons stores sold to US-based REIT for £51m in latest property deal
The two stores in Loughborough and Ilkeston will be leased to Morrisons on a long-term triple-net basis
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NewsBorough Market appoints new CEO as it targets further growth
Alisatir Maddox, who has 20 years’ experience running some of the capital’s other top market locations, will begin his new role on 1 September, alongside new head of operations Nicole Casey
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NewsIceland slips to loss as supply chain and employment costs surge
Iceland warns of food inflation this year due to labour costs arising from last autumn’s budget
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NewsJohn Lewis launches new ‘sensory spaces’ format in beauty counter overhaul
The expanded ’sensory spaces’ model had been designed to ’create a truly integrated experience’ in John Lewis beauty halls
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Grocer 33How Cardiff Waitrose store manager David Hughes keeps winning
‘Shopkeeping is at the heart of what we do. We’ve embedded some new processes over the past few years, and the team have bought into it’
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Analysis & FeaturesShaun Parker on steering Asda’s biggest store to glory
The Grocer Gold Awards 2025 store manager of the year, ultramarathon runner Shaun Parker, runs Asda’s biggest store in the north
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NewsJLP head of delivery and operations departs for M&S
Tom Palmer, formerly head of delivery and operations, has left the John Lewis Partnership to join rival M&S
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NewsIceland expands Olio yellow label partnership with Gander to 950 stores
Shoppers will be able to view ’thousands’ of Iceland’s yellow label discount items in real time via the Gander and Olio apps
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NewsAldi to open new store ‘every week’ in 2025 as rollout heats up
Litherland, Eastbourne, Chesterfield and Shoreditch are among the locations getting new Aldi stores in 2025
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NewsGrocery workers call for help as demand for GroceryAid surges
GroceryAid handed out £6.5m in support to the sector in 2024, an 8% increase on the previous year, accordsing to its latest impact report
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NewsSainsbury’s shakes up leadership team with new retail chief
Sainsbury’s leadership reshuffle sees new unified retail role created, while technology, commercial and sustainability functions strengthen customer experience.