All articles by Steve Farrell – Page 15
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NewsM&S could face class action compensation claims over customer data breach, lawyers warn
M&S’s admission is likely to be leapt on by claim-farming firms using social media to build a class action lawsuit, say lawyers
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NewsFood sales soar as sunny weather boosts Easter spend
Retailers have been enjoying a boost from sunny weather, with both food sales and total retail sales up year on year in April, according to the BRC
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NewsLidl invites Scots customers to audition to be the voice of its Scottish self-checkouts
The discounter is on the hunt for an ‘unexpected Scottish voice in the bagging area’
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NewsPoundland adds Modella Capital to ‘shortlist’ of potential buyers
Private equity firm Modella, which recenly bought WH Smith’s high street stores for £76m, is said to be among a handful of bidders for Poundland
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NewsAldi asks public to nominate locations for new stores
Aldi says the most popular areas will be taken into consideration in its expansion programme
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NewsLidl GB property director joins board of deposit return scheme administrator
Robert Beamont would represent the views and experiences of large retailers on the board of the UK Deposit Management Organisation, said Lidl
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NewsM&S online stock checker ‘not accurate’ thanks to cyberattack
It means the only option for customers is to travel to a store and face potential disappointment amid availability issues
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NewsM&S is taking reputational damage from cyberattack: research
M&S has ‘suffered a measurable blow to its reputation and trust in its brand’
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NewsM&S working ‘day and night’ to battle cyberattack, says chief
Stuart Machin’s latest apology to customers comes after Harrods also emerged as the target of a cyberattack yesterday
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Analysis & FeaturesMarks & Spencer cyberattack: the reasons, damage and lessons
As Scattered Spider – a hacking gang of ‘mostly teenagers’ – is linked to the M&S cyberattack, what’s at stake, and what options does it have?
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NewsAldi to gift £2m to SMEs to fund industry apprenticeships
The discounter has been running an apprenticeship levy gifting scheme since 2021
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NewsAldi updates Shop & Go app to stop charging customers £10 deposit for nothing
Previously Aldi’s Shop & Go app prompted users to ‘get code’ and if they tapped the prompt it would instantly deduct a £10 deposit from their payment card with no further warning
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NewsM&S cyberattack has impacted availability on shelves, retailer admits
Taking systems offline has led to ‘pockets of limited availability in some stores’, M&S acknowledged this morning
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NewsM&S cyberattack linked to group of hackers as young as 16
The group, known as Scattered Spider, is a loosely organised network of hackers with a history of using sophisticated techniques to obtain usernames and other login credentials
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NewsBusiness rates experts’ dismay at government’s move to scrap Valuation Office Agency
The VOA, which deals with business rates appeals, is to be disbanded from April 2026 in a government drive to ‘slash red tape’
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NewsFood inflation hits 11-month high as retailers hit by ‘mountain’ of rising employment costs
Food inflation hit 2.6% in April as everyday essentials such as bread, meat and fish all increased in price, according to the BRC
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NewsM&S staff ‘checking chillers frequently’ over fears defrost alarms impacted in cyberattack
M&S donations of surplus food from stores to charities have also been disrupted by the retailer taking systems offline to battle the cyberattack which began last Monday
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NewsLidl to open 40 UK stores this year in £500m expansion
Lidl’s announcement signals a major step-up in its UK expansion
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NewsM&S resorts to pen and paper to honour Sparks loyalty rewards in crippling cyberattack
M&S customers have been unable to claim rewards when scanning the Sparks app at checkouts
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NewsMedia Bites 28 April: M&S cyber attack, Mohsin Issa, US trade deal
M&S has suffered a “bruise” to its reputation, an analyst cited by the BBC has said