Store service – Page 2
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NewsWaitrose to reintroduce meat and fish counter ranges online
If successful, the early 2021 relaunch will extend to include deli and cheese
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NewsHotel Chocolat keeps 34 stores open through lockdown
Chocolatier closed all of its stores during the UK’s first national lockdown in the spring
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NewsSupermarkets push for lockdown lifting of competition rules and Sunday trading
The BRC says it is vital for stores to be able to co-operate with rivals to keep food supplies going
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NewsEnglish supermarkets told to cordon off areas of non-essential goods
The Grocer understands the UK government has told retailers it will not go as far as the Welsh ban
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NewsM&S rolls out Book & Shop reserved shopping scheme to all Food Halls
The Sparks Book & Shop service allows Sparks loyalty cardholders to reserve a 30-minute arrival time on the M&S website to do their shopping
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Analysis and FeaturesWelsh 'non-essential' items ban: will rest of UK follow suit?
The essential items rule is confusing and came with very little notice, say retailers. Could the chaos now spread beyond Wales?
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NewsRetailers call for compromise over Welsh non-essential products ban
The Welsh Retail Consortium, the CBI and ACS have joined forces to call for a rethink
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NewsWaitrose to shut cafes at Christmas
The retailer said it would shut all the facilities from 13 December with a gradual re-opening from mid-January
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NewsBooths relaunches grocery delivery service for vulnerable customers
Local lockdowns in areas such as Preston and Manchester have led the retailer to offer the deliveries of essential grocery packages again
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NewsHolland & Barrett pilots pre-order app to minimise in-store queues
Shoppers can use the app in 10 branches to browse or search for products, and create a basket
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NewsJohn Lewis and Waitrose to roll out joint loyalty scheme
It follows a pilot in which 60,000 MyWaitrose and My John Lewis loyalty cardholders received a combined card in September 2018
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Grocer 33‘Clean and well-ordered’ atmosphere at winning Waitrose
Waitrose continued its impressive form in service and availability this week
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NewsFortnum & Mason revamps website with focus on service
The new site offers shopping options using a range of international currencies
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NewsBooths scraps free hot drinks in loyalty scheme overhaul
Booths will offer loyalty cardholders 5% off selected own label and branded products
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NewsCentral England Co-op stores to offer umbrellas to queuing customers
The umbrellas will be sanitised between each use
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Analysis and FeaturesCoronavirus availability: which supermarkets have the best stocks of flour?
Supermarkets faced a shortage of flour last month after locked down Brits turned to baking en masse. So what’s the latest situation? And which supermarkets have the best stocks?
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NewsLidl installs click & collect lockers at 24 UK stores
The lockers can be used to collect online orders from a range of retailers including Boohoo, JD Group and Holland & Barret
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NewsMorrisons to launch ‘speedy shopper’ system for food-to-go customers
Morrisons reported a 5.7% rise in group like-for-like sales in its latest quarter
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NewsMorrisons defies Sunday trading laws to open for NHS workers
On Sundays, NHS staff can now begin shopping and buying products from 9am
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NewsAldi and Morrisons call end to all buying restrictions
Waitrose also removed the majority of temporary buying restrictions at the weekend