Store service – Page 4
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NewsGreggs struggles to meet demand for vegan steak bake
Greggs has launched a ‘Locate a bake’ website where customers can find the nearest store stocking the item
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NewsTesco ditches cash payment option from Scan as you Shop service
Scan as you Shop will go card-only from 13 January
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NewsNisa Local store in Wales allows shoppers to pay with bitcoin
The store in Barry has partnered with FastBitcoins
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NewsWaitrose and John Lewis trial foreign language badges for staff
The initiative has initially launch in 10 Waitrose stores and seven John Lewis sites this month
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NewsTesco launches paid-for Clubcard loyalty scheme
Jason Tarry said the service would be a “no-brainer” for savvy customers
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NewsTesco removes bananas and oranges from free fruit scheme due to peel concerns
The decision to ban bananas and oranges was taken in the past few weeks
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NewsGovernment must ‘get a grip’ on depletion of free cashpoints, says Which?
The ACS said it would continue to urge the Payments Systems Regulator to intervene to ensure that free access to cash
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NewsTesco, Asda and Poundland caught selling knives to children
Test purchases found retailers failed to prevent the sale of a knife to a child on 15% of occasions
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NewsPayPoint looks to drive development with retailer survey
PayPoint said it was an opportunity for retailers to share their thoughts on how PayPoint was progressing
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Grocer 33Tesco takes fourth service and availability win in a row
Tesco is beginning to dominate the Grocer 33 service and availability category, in the same way Asda is on top in pricing
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Grocer 33Tesco offers our shopper good service in week of poor availability
None of the retailers provided a full basket and all were out of stock on at least one item
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NewsSainsbury’s transforms Bath branch into ‘signing store’
Staff at the branch will sign common words and phrases when interacting with customers
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Grocer 33Asda offers a ‘hassle-free shop’
Asda in Walton, Liverpool wins this week with stock levels that ‘made it all easy’
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NewsWaitrose aims to extend ‘While You’re Away’ delivery to ‘broader UK’
Waitrose launched the ‘While You’re Away’ service in October last year
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Grocer 33Waitrose Daventry offers our shopper a ‘real treat’
The very calm and relaxed” store offered a “pleasant shopping experience”
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Grocer 33Top shop floor service at Tesco Crewe
Tesco scored full marks in this week’s Grocer 33 for ‘polite’ and ‘courteous’ staff
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Grocer 33‘Friendly and helpful’ staff help Tesco to take win
Tesco has started off the new Grocer 33 year where it left off
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Analysis and FeaturesHow can the post office evolve to survive?
More in-store post office concessions are opening. Can retailers make them work and how?
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NewsWaitrose sees sharp improvements in service and availability
Over the past year, Waitrose climbed from last place to second in the Grocer 33 weekly mystery shopping survey