Store service – Page 5
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NewsSainsbury’s to encourage shoppers to refill water bottles in its cafés
Sainsbury’s is also encouraging shoppers to bring their own reusable containers to its fresh and deli counters
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Grocer 33Asda wins thanks to ‘clean, calm and enticing’ store
Thanks to a “logical, intuitive” layout, our shopper located items “very quickly and easily”
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Grocer 33Happy staff help Sainsbury’s Fulham Wharf to win
Our shopper had a “pleasant shop”, finding the store “very clean”, “well signposted” and “organised”
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Comment and OpinionFeedback: successful companies ask for it - and respond to it
The latest Which? survey on high street shopping reminds us to never forget the customer is king
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Grocer 33Tesco wins with 'helpful staff' and 'exceptional product selection'
This week Tesco in Sutton was ‘clearly busy’ but remained clean and well stocked with helpful staff
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Comment and OpinionWhy Sainsbury's remains compelling despite Asda merger failure
Yes, the Asda deal failed. But Sainsbury’s is a success story across quality, pricing and more, says Jeremy Garlick, partner at Insight Traction
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Grocer 33Tesco wins Grocer 33 battle while Sainsbury's hits new low
On this Friday evening shop Tesco won thanks to decent availability
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NewsStarship adds fish & chips to Milton Keynes robot service
The robots also began serving 2,000 new homes with the addition of the district of Tattenhoe on Saturday
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Grocer 33'Friendly' Waitrose store takes the top spot
Waitrose in Bracknell, Berkshire impressed our shopper with pleasant staff and an ‘exceptionally clean’ store
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Grocer 33'Busy but bright' Tesco takes Grocer 33 mystery shopping win
Shelves were ‘well stocked, wide and varied’
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NewsPayPoint claims end to banking charges for 2,000 retailers
The payment system provider has used its Net Settlement Facility scheme to reduce banking charges for thousands of retailers
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NewsQueues at Sainsbury's checkout-free Local store in Holborn
This week a consistent queue of customers waited to pay by cash or card at a single help desk
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Grocer 33'Stress-free' Waitrose takes Grocer 33 mystery shopping win
Waitrose staff were ‘friendly and polite’ in what was a ‘pleasant, easy to navigate’ store
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Grocer 33Tesco Bangor staff impress our mystery shopper
Tesco scored full marks for shop floor service with ‘professional, thoughtful and helpful’ staff
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NewsWaitrose wine tastings booked by 500 customers in first 14 months
Waitrose said the initative’s uptake had ‘exceeded our expectations’
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NewsTesco's Clubcard partnership with Uber to end this year
Currently Tesco Clubcard customers can triple the value of their Clubcard vouchers by swapping them for Uber credits
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Grocer 33'Incredible' staff win Grocer 33 for Morrisons
The store also scored highly on its car park and ‘lovely’ interior
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NewsWaitrose offers at-home gin tasting experience
The retailer is working with Fever-Tree for the tastings
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Grocer 33Waitrose's winning mystery shop streak continues
Waitrose’s Reading store was rated highly with a ‘standout’ sushi counter
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NewsStarship grocery delivery robots reach 50,000-order milestone
They made their 50,000th delivery in Milton Keynes this week, having covered over 200,000 miles in total