Store service – Page 6
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Grocer 33
Second Grocer 33 win in a row for Waitrose
Shelves were ‘fully stocked’ and displays were ‘very attractive’…
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News
Fortnum & Mason to open flagship store in Hong Kong
The 7,000 sq ft space will be the luxury retailer’s first combined restaurant and store concept outside the UK
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News
Morrisons to offer fast electric vehicle charging points
The retailer has announced a deal to provide 20-minute charging points across its UK stores
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Grocer 33
High score for shop floor staff at Waitrose Oadby
The store was “fairly busy” but “didn’t seem too noisy”
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Grocer 33
Victory for 'clean and spacious' Morrisons store
The store felt ‘clean and spacious’ with a ‘particularly pleasing’ layout
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Grocer 33
'Bright and clean' Worthing store wins it for Waitrose
The shopping experience was ‘very positive’, with ‘really helpful staff’
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News
Lloyds and Visa to pay a fee for cashback transactions
The initiative follows a decline in the number of cash machines in operation particularly in rural areas
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News
Asda bans sale of single knives to counter knife crime
The retailer said it would remove all single kitchen knives by the end of April
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News
Tesco and Co-op robot deliveries expand delivery area
Starship Technologies has grown its Milton Keynes delivery area by a third
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Grocer 33
'Clean, tidy and fresh' Waitrose wins this week
The ‘relatively new’ Altrincham Waitrose store won with just 72 points
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Grocer 33
Tesco Dundee takes fourth Grocer 33 win
Our shopper found the experience “pleasant and easy”
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News
John Lewis/Waitrose loyalty scheme attracts 300,000 sign-ups
JLP introduced the scheme combining the benefits of its MyWaitrose and My John Lewis loyalty cards in September
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Grocer 33
'Polite and helpful' staff win it for Tesco
Tesco in Brislington, Bristol had full availability and an ‘excellent range’ of services
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News
Iceland trials delivery service for caterers
Retailer has begun sending marketing emails for the new Iceland Trade service
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Grocer 33
Waitrose provides an 'easy' mystery shop
However, Asda in Harrogate gave an “underwhelming” first impression and “seemed quite dated” according to our shopper
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News
Waitrose staff to host 'hands-on' cookery classes
The hands-on workshops are designed to give customers insight into staff’s specialisms
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Analysis and Features
Shoplifting: are we giving thieves a licence to steal?
Legislation, policing policy, austerity, the growth of self-checkouts and even bags for life are being blamed for the rise in crime. But what can be done to tackle it?
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Grocer 33
Tesco takes Grocer 33 win with busy Extra store
The ‘very large’ Sandhurst store was ‘clean and well maintained’
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Grocer 33
Well-staffed Sainsbury's Lincoln takes Grocer 33 win
The store was busy, with a ‘bright, open feel’ and was ‘very clean and well presented’
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News
Link offers 1,000 store owners access to new 'super-premiums'
Link said the incentive would take effect from April