Store service – Page 8
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Grocer 33
Sainsbury's scores huge 96 on Grocer 33 Christmas shop
The Longstone, Edinburgh store was “clean and bright”
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News
Booths to trial John Lewis click & collect in five stores
JLP said the trial was an opportunity to further extend its click & collect service
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News
EasyCoffee links with Yoyo for payment and loyalty scheme app
EasyCoffee plans to open 200 new shops by 2021
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News
Thatchers sales up 22% in Co-op driven by data-sharing tech
Both Co-op and Thatchers have been using Atheon’s SKUtrak system since early summer
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Grocer 33
'Calm and orderly' Morrisons store takes win
Morrisons in Wrexham scored 87 points for its full availability and ‘excellent range of services’
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Grocer 33
Winning Waitrose was 'very inviting'
Waitrose’s Exeter branch was “inviting” and “noticeably well-staffed”
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News
Iceland using AI tech to analyse reviews and target ads
Customer reviews have been analysed with AI to create targeted marketing
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Grocer 33
Asda wins thanks to 'polite and engaging' staff
Asda wins for the second week in a row, with its Kingswood, Hull store earning 79 points
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News
Henderson Group accelerates bespoke self-checkout rollout
A total of 40 lanes would be installed by the end of this year
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Grocer 33
Asda Crewe wins with 'warm and friendly' staff
Asda scored full marks for shop floor service this week
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Grocer 33
'Welcoming' Waitrose Newton Mearns takes Grocer 33 win
The store scored full marks for shop floor service thanks to the ‘extremely helpful’ staff
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Comment and Opinion
Judged by robots: self-checkout age recognition tech is here
Buying age-restricted products at the self-checkout is never as simple as it should be. But that could be about to change
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Comment and Opinion
Extending scan & go to customers' mobiles is the next logical step
Once retailers offer the utility of scan & go via shoppers’ own mobile phones, it can be used as a gateway to other footfall-boosting services, says Eagle Eye’s head of industry insight Miya Knights
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News
Upgrade for Morrisons More loyalty scheme app
The updated app does away with need for physical loyalty cards and paper vouchers
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News
Ubamarket scan-as-you-go app set for Budgens Islington launch
The app is days away from launching in a Budgens owned by Paul Gardner in Islington, north London
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Grocer 33
Asda Basildon wins on 'friendly' employees
The store was “nicely laid out” and “well stocked” even though it had three unavailable items
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News
Asda to roll out mobile app scan and pay trial
The supermarket has launched a trial of the service at its Middleton store in Leeds, beginning with Asda staff
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News
Asda unveils app function to speed up click & collect service
Asda said it hoped to make the service available across 110 stores by the end of November