Store service – Page 9
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Grocer 33'Impressive' Morrisons in Cwmbran takes win
The ‘relatively new’ store had a ‘really impressive’ fresh aisle with a ‘marketplace’ feel
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Grocer 33Tesco Perth offers an easy Grocer 33 shop
Our shopper enjoyed visiting this ‘bright’ store and found she could find items ‘quite quickly’
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NewsWaitrose and John Lewis to trial joint loyalty scheme
Some 600,000 myWaitrose and My John Lewis loyalty cardholders will receive the combined card
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Grocer 33Waitrose wins Grocer 33 service battle for a third week
Waitrose in Comely Bank, Edinburgh was ‘a very pleasant shop’
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NewsTech that guides visually impaired around supermarkets targets UK launch
RightHear provides audio commentary to help users navigate areas, aisles and shelves
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Grocer 33'Attractive, clean, neat' Waitrose wins again
Waitrose in Chester impressed our mystery shopper with a particularly helpful employee
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Comment and OpinionOffer a bit extra: experiences are better than transactions
Consumers return to the places that offer them more than just a simple transaction
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Grocer 33'Smooth and stress-free' at winning Waitrose
Its Walton-le-Dale, Preston store made for a “smooth and stress-free” shop
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Analysis and FeaturesInside the checkout-free Sainsbury's Clapham
Customers walk in, scan items on their iPhone, pay for them via Apple Pay and leave
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Grocer 33'Pleasant' Sainsbury's takes Grocer 33 win
None of our mystery shoppers was able to pick up a full basket this week
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NewsTesco unveils details of paperless 'Faster' Clubcard vouchers
Customers can either print vouchers at home or use the Clubcard app
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Grocer 33Sainsbury's Newport shop is 'very enjoyable'
Our mystery shopper described this as “a very enjoyable shop in a very easy to shop store”
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Grocer 33Sainsbury's wins with 'high standards throughout'
The Portsmouth store was ‘well laid out and easy to follow and shop methodically’
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Grocer 33Polite staff at winning Morrisons in St Andrews
Our shopper said it was ‘a positive shopping experience’ despite ‘many empty containers’ in the fruit & vegetable aisles
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Comment and OpinionAs loyalty gets more personal and immediate, Clubcard is moving with the times
Surely time is up on the era of shoppers waiting eagerly at home for their vouchers
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NewsTesco to overhaul its Clubcard with on-demand vouchers
A year ago Tesco relaunched the Clubcard with a new look and contactless technology
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NewsLoyalty cards 'no longer game-changers' finds report
TCC Global research found Aldi and Lidl have the most loyal shoppers
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NewsBritvic availability still low despite recovery in CO2 levels
Branches of major supermarkets and one large London cash & carry depot had low availability of Britvic
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NewsPayPoint and eBay link for Collect+ partnership
The deal will give eBay customers the option of getting parcels delivered to 2,500 selected Collect+ locations
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Grocer 33'Spacious and orderly' at winning Tesco store
Our shopper had a ‘very positive first impression of the store’