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service & availability news

Ocado

Ocado launches Amazon-style product subscription service Subscription

18 Oct 2017 | By Emma Weinbren

Using the Ocado Regulars feature, customers can choose a product they would like to be added to their basket regularly

The new £1 coin

Aldi and Iceland commit to accepting old pound coin until end of month

13 Oct 2017 | By Emma Weinbren

“Hundreds of millions of the old coins” remain in circulation just three days before the 15 October deadline

Convibo

Convibo one-hour service becomes Homerun and targets Amazon

11 Oct 2017 | By Matt Strudwick

Delivery service co-founder Takis Malavetas says supermarkets can fend off threat from online giant

Quiqup web

Quiqup launches full in-store picking service Subscription

11 Oct 2017 | By Emma Weinbren

Courier service already has partnerships with Whole Foods and Tesco

computer woman laptop research baby food online

Online grocery market set to grow over 50% by 2022, predicts IGD Subscription

11 Oct 2017 | By Emily Bright

The rise of omnichannel shoppers is due to take sector’s value from £10bn to £16bn…

tesco delivery app

Tesco could offer sub one-hour deliveries, claims online MD Subscription

10 Oct 2017 | By Emma Weinbren

Adrian Letts made the claim at the Shoptalk conference in Copenhagen

parcel walmart delivery

Walmart plans same-day delivery in New York after Parcel deal Subscription

05 Oct 2017 | By Emma Weinbren

Retailer will use recently acquired logistics company Parcel to ramp up its battle with Amazon…

greggs06_uber web

Greggs launches first home delivery trial with UberEATS Subscription

03 Oct 2017 | By Emily Bright

The service was launched yesterday and is available exclusively through the UberEATS app

Autism hour

Sainsbury's, Co-op and M&S to participate in 'autism hour'

29 Sep 2017 | By Emma Weinbren

4,500 stores and shopping centres are taking part in the initiative

uber web

Tesco reviews Uber partnership as TfL denies licence renewal

27 Sep 2017 | By Ian Quinn

Tesco was the subject of a protest campaign in June by taxi drivers against the link-up

Smiths News Protest

Smiths News faces protests over higher delivery charges Subscription

21 Sep 2017 | By Matt Strudwick

Some 30 retailers gathered outside the head office in protest organised by NFRN…

Deliveroo Editions web

Deliveroo to open 50 more takeaway kitchens in London

20 Sep 2017 | By Emma Weinbren

Expansion comes five months after launch with names including Meat Liquor and Busaba Eathai

Amazon Fresh

Amazon underestimated initial demand for Whole Foods lines Subscription

15 Sep 2017 | By Emma Weinbren

Amazon appears to have vastly underestimated initial demand for Whole Foods products in the US

Booker

Booker slams suppliers over 'poor' availability levels Subscription

07 Sep 2017 | By Matt Strudwick

Trading director Colm Johnson said availability issues were hitting its core range

Tesco app

Tesco gives PayQwiq digital wallet app a new name: Tesco Pay+ Subscription

05 Sep 2017 | By Ian Quinn

Tesco will update customers about further improvement to the functionality of the app later this month…

costa

Costa Coffee launches first global loyalty strategy Subscription

01 Sep 2017 | By Emily Bright

Marketing agency Lida will be tasked with delivering the loyalty scheme across multiple markets…

argos sainsbury's

Sainsbury's adds Argos click & collect points to c-stores Subscription

29 Aug 2017 | By Emma Weinbren

Over 100 Sainsbury’s Local convenience stores will have collection points by the end of the year

Visa FitBit Web

Visa to enable payments on Fitbit's first smartwatch in US Subscription

29 Aug 2017 | By Emily Bright

The technology allows cardholders from participating banks to make purchases on Fitbit Ionic through Fitbit Pay

tesco clubcard

Tesco wins legal fight against paying Clubcard VAT Subscription

24 Aug 2017 | By Emma Weinbren

Supermarket has no duty to pay tax on external partner offers, tribunal ruled this week

aldi instacart

Aldi enters online grocery in US with Instacart trial

14 Aug 2017 | By Emma Weinbren

The discounter has appointed the third-party delivery service to courier its groceries to customers in three US cities…

Ubamarket  app

Warner's Budgens rolls out Ubamarket app across its estate Subscription

11 Aug 2017 | By Emma Weinbren

Supermarket shopping app Ubamarket is to roll out across the entire Warner’s Budgens estate next month

JTI tobacco

JTI supply problems hit tobacco wholesale Subscription

11 Aug 2017 | By Ronan Hegarty

Tobacco giant Japan Tobacco International has run into supply issues resulting in serious availability issues for UK customers

self service kiosks

Retailers have an opportunity for reinvention

10 Aug 2017

It’s interesting to see food growth is propping up poor retail sales in the latest BRC figures

clubcard

Clubcard confusion as Tesco's new fobs prove non-contactless

03 Aug 2017 | By Ian Quinn

The fobs, used by many shoppers as an alternative to the card, have left staff having to manually scan points

M&S_WASABI_Mixed_maki_set web

Marks & Spencer links with Wasabi for sushi counter trial Subscription

02 Aug 2017 | By Emily Bright

The trial will run at five M&S stores, four of which are in London

tesco

Tesco Poole (with community room) wins Grocer 33 Subscription

22 Sep 2017 | By Victoria Goodsell

Tesco in Poole was miles in front this week thanks to 100% availability and “helpful and courteous” staff

Tesco staff

'Polite and helpful' staff win it for Tesco Perth Subscription

15 Sep 2017 | By Victoria Goodsell

Offers were “eye-catching” and a “sampling of Lindt chocolate was very popular”

aldi

Guest retailer Aldi beats G33 pricing rivals by nearly £8 Subscription

24 Aug 2017 | By Ronan Hegarty

The discounter’s £43.50 total was £7.82, or 15.2%, cheaper than second-placed Asda

store manager

Asda Portlethen: Grocer 33 store of the week Subscription

24 Aug 2017 | By Ronan Hegarty

“I feel that Asda is really getting back to doing what it does best”

co-op local ranges trolley

How to use the Grocer 33 online - video Video

22 Aug 2017

co-op local ranges trolley There’s a wealth of information in our Grocer 33 widgets, here’s how to use them

veet advert

Veet wax strips secure Tesco victory by a hair's breadth Subscription

17 Aug 2017 | By Ronan Hegarty

The UK’s biggest supermarket’s £58.49 total was just 56p cheaper than Morrisons’

store manager

Morrisons Shrewsbury: Grocer 33 store of the week Subscription

17 Aug 2017 | By Ronan Hegarty

We are obsessive about gaps and we are taking part in a new trial that is all about driving down the number of gaps

asda corrington

Asda wins but slips on availability Subscription

14 Aug 2017 | By Victoria Goodsell

A mid afternoon Saturday shop is always a test of availability …

store of the week

Sainsbury's Inglis Green Rd, Edinburgh: G33 store of the week Subscription

05 Aug 2017 | By Ian Quinn

“All the colleagues were recruited from the local area – it has meant quite a lot for the local community”

asda advertising

Asda gets a leg up from lamb in this week's Grocer 33 win Subscription

03 Aug 2017 | By Adam Leyland

But Sainsbury’s £7.85 average price for a half leg of lamb is lower than even Asda’s

sainsbury's large store

Sainsbury's Longstone Edinburgh wins G33 with huge score Subscription

03 Aug 2017 | By Victoria Goodsell

The checkout experience was great with a “very nice elderly gentleman chatting whilst scanning”…

Morrisons Price Crunch

Devil in the detail as Morrisons wins its first 33 of year Subscription

27 Jul 2017 | By Ronan Hegarty

Our new look Grocer 33 also aims to give more of a snapshot of how inflation or deflation is impacting the retailers

Martijn Bertisen opinion quote

Technology can enable a seamless service flow

18 Oct 2017 | By Martijn Bertisen

Changing consumer behaviour is proving the catalyst for a plethora of intriguing partnerships…

Asda VR

Four technologies that could change the face of grocery Video Subscription

12 Oct 2017 | By Emma Weinbren

The most promising innovations on show at Shoptalk Europe

store manager of the year

store manager andy savage gold awards

Andy Savage: the Morrisons store manager who fixes things

16 Jun 2016 | By James Halliwell

The Grocer’s Store Manager of the Year has overcome countless challenges yet still has an appetite for turnarounds

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Experts from retail, manufacturing and charity are quizzed on their plans to tackle the mountain of food waste

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Whitepaper: Boost productivity and empower your workforce with RPA

Retailers are under increasing pressure from new discount formats, online retailing and the introduction of the national living wage. They need new ways to boost productivity and empower their workforce to deliver great customer service – and get ahead of the competition.

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Three top tips to becoming the superhero of the shelf

Category management has been revolutionised. Today you need to become the superhero of the shelf to tackle the omnichannel and hyper-competitive environment. But how can you achieve this in a world where the real power rests with the shopper?

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Challenge illusion of innovation & unlock £3bn in value

The UK grocery market is going through a transformative phase because discounters have challenged the British public’s perception of product innovation.

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PDF: The Dairymen 2017 Subscription

Grocer members can now download the PDF version of our annual supplement The Dairymen 

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