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Asda, Queensway, Stafford: Grocer 33 store of the week Subscription

‘We have to be very competitive on prices, and we are thanks to our Rolled Back Staying Back cuts’

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service and availability news & analysis

Waitrose While Youre Away

Waitrose to deliver and unpack orders while customers are out Subscription

08 Oct 2018 | By Marianne Calnan

Customers grant access to a Waitrose delivery driver by setting a temporary access code for their door’s lock 

budgens islington

Ubamarket scan-as-you-go app set for Budgens Islington launch Subscription

08 Oct 2018 | By Steve Farrell

The app is days away from launching in a Budgens owned by Paul Gardner in Islington, north London

asda scan & go

Asda to roll out mobile app scan and pay trial

05 Oct 2018 | By Ian Quinn

The supermarket has launched a trial of the service at its Middleton store in Leeds, beginning with Asda staff

Asda Click & Collect

Asda unveils app function to speed up click & collect service Subscription

04 Oct 2018 | By Ian Quinn

Asda said it hoped to make the service available across 110 stores by the end of November

Waitrose flower delivery

Waitrose begins flower delivery service trial across London Subscription

28 Sep 2018 | By Marianne Calnan

Customers are be able to order flowers as they order their groceries online, and both will be delivered together…

Sainsburys lanyard for disabilities

Sainsbury's to extend lanyard trial for disabled customers Subscription

14 Sep 2018 | By Marianne Calnan

Customers who may need extra support can collect a complimentary lanyard to indicate as much.

Waitrose and John Lewis

Waitrose and John Lewis to trial joint loyalty scheme Subscription

14 Sep 2018 | By Marianne Calnan

Some 600,000 myWaitrose and My John Lewis loyalty cardholders will receive the combined card

Easyfood's Gurpreet Sidhu, Sir Stelios Haji-Ioannou and Jeewan Sagu

EasyFood offers free subscription to restaurants Subscription

13 Sep 2018 | By Steve Farrell

Ambition remains “100%” to move into grocery following expansion drive

m&s wasabi

M&S continues to open Wasabi sushi concessions Subscription

12 Sep 2018 | By Andrew Don

The retailer added three new Wasabi concessions this summer

Co-op logo on store front

Co-op employees petition to end 'unsafe' one-on-one shifts Subscription

11 Sep 2018 | By Marianne Calnan

Petition signed by almost 6,000 Co-op store employees

Blind shopper

Tech that guides visually impaired around supermarkets targets UK launch

07 Sep 2018 | By Andrew Don

RightHear provides audio commentary to help users navigate areas, aisles and shelves

Paypoint

PayPoint ahead of schedule with PayPoint One rollout Subscription

05 Sep 2018 | By Andrew Don

The updated all-in-one retail services platform has now been installed in more than 10,000 convenience stores

clubcard new new

Tesco unveils details of paperless 'Faster' Clubcard vouchers Subscription

21 Aug 2018 | By Ian Quinn

Customers can either print vouchers at home or use the Clubcard app

Coke shortage soft drinks out of stock co2

CO2 crisis still affecting soft drinks and bottled water Subscription

10 Aug 2018 | By Ronan Hegarty

Twitter users across the UK have expressed concerns over ongoing shortages of their favourite brands

shopping trolley

Slow checkouts frustrate shoppers most, finds poll

01 Aug 2018 | By Marianne Calnan

Out of stocks and trouble finding products also led to shopper frustration

clubcard new new

Tesco to overhaul its Clubcard with on-demand vouchers Subscription

31 Jul 2018 | By Ian Quinn

A year ago Tesco relaunched the Clubcard with a new look and contactless technology

clubcard new new

Loyalty cards 'no longer game-changers' finds report Subscription

30 Jul 2018 | By Ian Quinn

TCC Global research found Aldi and Lidl have the most loyal shoppers

Morrisons customer service

Morrisons kicks off Customers First service training push

27 Jul 2018 | By Ronan Hegarty

The new Customers First training initiative centres on ensuring staff are friendly and cheery

paying

PayPoint and eBay link for Collect+ partnership

26 Jul 2018 | By Marianne Calnan

The deal will give eBay customers the option of getting parcels delivered to 2,500 selected Collect+ locations

M&S Lunch to You van

M&S scraps Lunch to You van sales operation Subscription

24 Jul 2018 | By Steve Farrell

Retailer had revealed plans for a nationwide rollout in 2016

Grocer jobs Experts in FMCG

HG Stephensons Ltd  Territory Manager – Birmingham South

Territory Manager – Birmingham South - HG Stephensons Ltd

Basic Salary c£30,000 + OTE Commission/ Bonus Circ plus company car, phone and laptop
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DIRECTORY

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CLICK HERE to search for the products, services and companies you need in the definitive guide to the UK food and drink industry.

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Webinars

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Plastic and the Packaging Conundrum

Plastic is the new public enemy number one. But how should the industry, which is so reliant on plastic as a packaging solution, respond?

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The Soft Drinks Sugar Levy Webinar

What does the Sugar Levy mean? Everything you ever wanted to know and never dared to ask

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Coca-Cola: How to Bring Sales and Operations Alive with Data

Implementing a robust Sales and Operation process at Coca-Cola

Whitepapers

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White Paper: Sustainability – don’t stand still

Is plastic packaging your friend or foe? Are you making sustainable decisions that will retain your customers and attract new ones? Sustainability is high on every agenda and an opportunity for brands and retailers to make a difference to the planet and your bottom line.

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How can food and drink manufacturers avoid supply-chain issues?

The UK food and drink supply chain is a dynamic model of speedy efficiency, so even a minor disruption such as this summer’s CO2 shortage can create a ripple effect that magnifies as it widens. In this whitepaper, the most catastrophic and high-profile supply chain breakdowns are examined to understand what went wrong and why – and, crucially, what can food and drink manufacturers avoid supply-chain issues?

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WHITE PAPER – Research: Food and drink report 2018

Bray Leino surveyed 1,400 consumers in London, Wales and the North East on a range of behaviours and attitudes to food and drink. What is influencing their buying decisions? What are they buying more and less of? How do they feel Brexit will impact price and quality? What are the regional differences and what does this all tell us about how food and drink brands should approach their brand-building activity?

Reports

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