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2021 saw up to 80% of customers in the UK ordering their groceries online and the UK grocery industry is changing like never before.

Today, customers demand fast, safe, and easy online shopping experiences – are you delivering on these needs? In this white paper, we draw on interviews with industry experts, studies of over 5000 online food purchasers, and plot the key contours of this new landscape – with a focus on the fresh opportunities and challenges for UK grocers.

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