AI in Grocery Retail and FMCG
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NewsWaitrose expands AI assistant app pilot to more stores
Named Rosie 2.0, the app responds to text and voice requests from supermarket staff
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InterviewsTom Crowley: putting Popeyes on every UK high street
Popeyes’ UK CEO believes tech, taste and social ingenuity can eventually bring the brand and its ‘shatter crunch’ within 30 minutes of all customers
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NewsJust Eat voice AI users find food faster, more influenced by recommendations
‘The biggest challenge in food delivery today isn’t finding restaurants. It’s deciding’
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Analysis & Features‘Smart trolleys’: new era or an answer to a solved problem?
Morrisons is trialling high-tech shopping trolleys that save ‘significant time’. Will they catch on?
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NewsMorrisons rolling out self-checkout AI tech to detect mis-scans
The Everseen technology videos shoppers and plays back their misscans and mistakes
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NewsForecourt Eye offers free crime reporting tool as fuel theft rises nearly 20%
The system is designed to enable operators to create and manage ‘police-ready’ reports of fuel theft and retail crime under one integrated system
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Comment & OpinionEditor’s Picks: Sainsbury’s split from Argos, Asda growth and food security
No one was expecting this morning’s surprise announcement when we reported that Sainsbury’s has agreed to sell Argos
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Promotional FeaturesHow to swap strategic grind for growth
Leave the manual data grind behind with AI solutions that help you maximise marketing impact while keeping information secure and scaling your team’s talent. Here’s how to make the tech work for you.
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NewsAsda to launch ‘hyper-personalised’ loyalty missions in latest Rewards overhaul
Chief customer officer Rachel Eyre has made improving Asda Rewards a key aim of her customer strategy
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NewsMorrisons kicks off UK-first AI smart trolley trial
The initial trial is set to last for three months. Morrisons will then decide whether to adopt the technology more widely
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NewsGreyparrot secures $27m for AI-powered recycling tech
Greyparrot’s AI waste analysers work continuously to identify materials, products and brands in real time, giving operators continuous data on the waste moving through their facilities
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NewsMorrisons Daily ramps up rapid grocery delivery with Snappy Shopper
One hundred Daily stores have introduced the service so far, following a pilot with five sites last year
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Analysis & FeaturesHow to make brands shine on the digital shelf
Simply shrinking pack pictures won’t do when it comes to driving online sales. What works best?
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Promotional FeaturesCutting edge: how to use cost reduction as a growth enabler
As cost-cutting measures become an area of diminishing returns, leading grocery businesses are taking on new strategies to protect margins and core proposition. And some are finding that the way to retaining a competitive edge lies in how they handle saving across their operations.
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Promotional FeaturesUnderstanding the new shopper journey
Shoppers now hit almost 11 touchpoints before checkout. Here’s how grocers can turn that fragmentation into an advantage.
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NewsTesco Clubcard glitch makes personalised offers more expensive than shelf price
Tesco told The Grocer that it offered thousands of Your Clubcard Prices deals every week, and such issues were very rare
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NewsTesco trials 6.5ft-tall aisle-roaming robot that spots gaps on shelves
Tesco said the robots help spot gaps on shelves, so staff can better boost availability.
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Comment & OpinionYour Voice: regen ag, heatwave supply and Hovis Bakeries
FAIRR’s research suggested only a low percentage of businesses are setting targets or reporting on regenerative agriculture
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NewsDrinksBox moves into grocery with pledge to ‘help retailers stock more independent brands’
The platform works by allowing suppliers to sell stock directly from bond while leveraging the warehousing and distribution network of London City Bond.
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Promotional FeaturesHow an fmcg giant gained 40% growth through e-commerce
What happens when a well-established fmcg company harnesses cutting-edge e-commerce? Find out how the right strategy, including practical tools and targeted promos, can spark double-digit growth.