AI in Grocery Retail and FMCG
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NewsNewly launched world foods full shop online grocer reveals AI assistant plans
Launched this month, 4Way Foods offers UK shoppers an extensive range of world foods alongside everyday essentials
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Comment & OpinionAI can’t shake hands: grocery still needs human interaction
AI doesn’t take calls on a Friday night from a buyer who needs a favour, says Ben Lewis, chief sales officer at Salitix
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NewsPost Office re-enters personal loans market in partnership with Lendable
The last time the Post Office offered personal loans was in 2023, in partnership with the Bank of Ireland
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NewsOpenAI launches ChatGPT Agent that can complete online grocery shops
The tool can ‘complete complex online tasks on your behalf’, including user requests like ‘plan and buy ingredients to make Japanese breakfast for four’, the company claims
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NewsWholesale Group launches AI tech to support members
Members and suppliers will be able to ask Jake AI questions and receive immediate insights
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InterviewsHow has Tesco changed under Ken Murphy in the past five years?
After winning The Grocer Cup last week, Group CEO Ken Murphy outlines how Tesco has changed in the nearly five years since he took on the role
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NewsMorrisons to create ‘living digital model’ of its supply chain
A ‘digital twin’ of Morrisons’ supply chain will be created, and AI applied to uncover potential improvements
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NewsKnorr targets young home cooks with ‘easy’ cooking paste range
The ‘versatile’ pastes are promisted to deliver ‘a bold burst of flavour with minimal effort’
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Analysis & FeaturesAre retailers’ ‘big brother tactics’ a step too far?
As rates of retail crime continue to rise and police fail to respond, retailers are turning to facial recognition technology
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NewsMorrisons launches AI product finder with Google’s Gemini
The product finder allows shoppers to ‘simply type in a product name and instantly receive information on its aisle and precise location’
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Comment & OpinionAs AI assumes what shoppers want, prepare for a post-screen world
Screenless commerce is becoming the default, and brands need to be ready, says Donna Buckingham, head of client management at Cheil UK
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Comment & OpinionHyper-unreal AI food video trends tap into human brain’s dark side
Two foodie trends in AI-generated short-form content are emerging: cutting glass fruit and feeding food to itself
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NewsFormer Man City star’s all-electric delivery firm Hived raises £31m
The company – which was co-founded in 2021 by former Manchester City footballer Murvah Iqbal – raised the cash in a Series B funding round led by NordicNinja
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NewsAutomation firm sheds staff after Tesco deal
Attabotics Inc had secured an agreement with the supermarket to install a micro-fulfillment system to fulfil online grocery orders – but has laid off all staff, it is claimed
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NewsOriginal Source’s AI generated TV ad boosts sales and sentiment
Original Source’s 37-second TV commercial features 70% AI created content
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NewsMedia Bites 1 July: heatwave, inflation, UPF bingeing
Britain’s largest retailers are warning that food prices are being driven up by hot weather hitting harvest yields
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NewsCompany Shop rolls out robots and AI in Barnsley warehouse
Company Shop Group has partnered with real-time warehouse visibility and automation provider Dexory on the work
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NewsDanone launches internal ‘AI academy’ training initiative
The ‘Danone Industry 5.0 Academy’ launched this month, and will be available to employees across the business
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Promotional FeaturesWhy smart barcode technology matters in grocery retail
With rising competition, tighter margins and increasing regulatory demands, grocery retailers need smarter tools. Advanced barcode technology is becoming essential to stay efficient, compliant and customer-focused.
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WhitepapersHow tech investment is shaping the future of consumer goods
As AI and machine learning rapidly redefine industries, staying ahead means understanding where innovation and investment intersect. This whitepaper from TELUS Consumer Goods reveals the key technologies and trends shaping the future of consumer goods so you can stay competitive in the digital era.