AI in Grocery Retail and FMCG
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Comment & OpinionEditor’s picks: School food failures & Defra’s food security warning
Three in four secondary schools are serving food that’s banned, but publishing menus won’t be enough – plus this week’s picks including a stinging Defra warning on food security and the ‘chaos’ of the packaging tax system
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NewsMorrisons signs deal with NIQ to better ‘identify growth opportunities and act’
The supermarket will gain access to NIQ’s full suite of “responsive market insights, enhanced product and category intelligence, automated reporting capabilities, and self-service analytics” NIQ said
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NewsKitchen assistant app Remy introduces social media recipe extract-and-shop tool
It’s been launched in response to the fact that “the way households find recipe inspiration has fundamentally changed”, the company said
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NewsMorrisons puts 80 more jobs at risk in latest restructure
It is the fifth round of redundancies at Morrisons this calendar year as part of Rami Baitiéh’s turnaround plan
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NewsTesco appoints first group agentic AI director
Lucy Cooper joins from THG Ingenuity as Tesco’s group customer experience & agentic director
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Analysis & FeaturesWill the rise of the retail robots put off shoppers?
Retail robots are moving from warehouses to shop floors. Can they co-exist with shoppers and staff – and how will they affect the jobs market?
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NewsPromotions and price cuts keep a lid on rising inflation
Inflation on fresh produce fell in August as retailers focused their promotions on summer lines, according to the latest BRC-NIQ sales monitor data
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NewsM&S uses AI to monitor dairy cow welfare in industry first
The tool uses cameras to capture footage of dairy cows when they are indoors, which is then analysed using an algorithm trained alongside vets to monitor the welfare of cows in real time.
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Partner FeaturesFive reasons your warehouse is leaking cash
One retailer went from 92% to 99.9% inventory accuracy. Here’s the gap costing your warehouse — and how to close it.
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Comment & OpinionRight crime, wrong face: Who’s to blame when facial recognition gets it wrong?
Bleating about the accuracy of the tech and blaming shopworkers when they get it wrong is an underhanded misdirection from the facial recognition companies
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NewsIceland’s use of crime-fighting AI reduces theft losses by 80%
SAI’s tech solution is able to detect missed scans, partial payment and walkouts at self-checkouts and concealment and consumption in the aisles
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NewsMarket-leading brand not top AI answer for majority of categories, analysis finds
In 28 of 40 categories analysed, the ‘most visible’ brand, according to ChatGPT, Claude and Gemini, was not the brand with the biggest market share in that category.
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NewsSainsbury’s facial recognition rollout to continue despite false thief claim
Sainsbury’s has temporarily suspended the use of Facewatch technology from the Dulwich superstore to further investigate, and if necessary provide additional staff training, it said.
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NewsParfetts deploys agentic AI to sharpen supplier insights
Parfetts has partnered with intelligence platform Cerve on the venture
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NewsWaitrose expands AI assistant app pilot to more stores
Named Rosie 2.0, the app responds to text and voice requests from supermarket staff
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InterviewsTom Crowley: putting Popeyes on every UK high street
Popeyes’ UK CEO believes tech, taste and social ingenuity can eventually bring the brand and its ‘shatter crunch’ within 30 minutes of all customers
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NewsJust Eat voice AI users find food faster, more influenced by recommendations
‘The biggest challenge in food delivery today isn’t finding restaurants. It’s deciding’
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Analysis & Features‘Smart trolleys’: new era or an answer to a solved problem?
Morrisons is trialling high-tech shopping trolleys that save ‘significant time’. Will they catch on?
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NewsMorrisons rolling out self-checkout AI tech to detect mis-scans
The Everseen technology videos shoppers and plays back their misscans and mistakes
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NewsForecourt Eye offers free crime reporting tool as fuel theft rises nearly 20%
The system is designed to enable operators to create and manage ‘police-ready’ reports of fuel theft and retail crime under one integrated system