The Grocer is to host a new online hub which will allow customers to say thank you to grocery retail staff on the frontline of the coronavirus crisis.
#YourCustomersSayThankYou, which was created by Critizr, is a new platform which allows the UK to post online thank-you notes and messages of gratitude to local supermarket staff.
Thank-you notes will feature on a live feed alongside a map displaying the supermarket location, from today (Monday 6 April).
The portal will also route messages directly to stores, allowing staff to hear directly from their customers and help boost morale.
“This site is a great way to thank all the brave and hard-working staff who are making sure the shelves are stocked and there’s plenty of food to eat,” said Adam Leyland, editor of The Grocer.
“We know shoppers are grateful but it’s not easy, in the current shopping environment, to say a proper thank you. Crucially, with this website, you can call out the staff at a specific store, and the message will get through.”
“Customers are especially grateful to their local staff at the moment, for keeping shops open and continuing their service with great humanity and personal sacrifice. These staff are frontline heroes who deserve to be recognised and thanked,” said Critizr CEO Nicolas Hammer.
“We hope this new hub will provide a place for customers to publicly share their messages, stories and appreciation, whether it’s a local supermarket team going the extra mile for the elderly, or an act of kindness from a member of staff at the corner shop. Acknowledgement and thanks will go a long way to boosting spirits and a sense of pride amongst shop workers and their colleagues over the coming months.”