All Cybersecurity articles
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NewsM&S sends gift cards to shoppers over cyberattack delays and cancellations
Some customers took to online forums to ask whether the email could be a scam
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NewsM&S’s grocery sales growth slowing since cyberattack
Both NIQ and Kantar data show the retailer growing more slowly than it was before hackers struck at Easter
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NewsCo-op discount deal thanks members for ‘support and patience’ during cyberattack
Convenience retailer Co-op is offering its 6.5 million members 25% off when they spend £40 or more
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NewsM&S resumes online orders seven weeks after cyberattack
M&S online clothing orders are back, seven weeks after cyberattackers struck
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NewsM&S grocery sales growth slowed dramatically after cyberattack, data suggests
Previously unpublished NIQ data suggests M&S sales growth slowed to just 0.8% in the four weeks to 17 May
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Promotional FeaturesReconsidering responsibility for cybersecurity in retail
Cyber attacks on the UK’s biggest supermarkets are becoming more frequent, more disruptive and more costly. In the next article in our series on unlocking value in 2025, we explore why it’s time for retailers to rethink not just their cyber defences, but who in the business is responsible for them.
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NewsM&S hackers sent abusive extortion email ‘direct to CEO’
The email was sent on 23 April by the hacker group Dragon Force, and included a darknet link to a portal for ransomware victims to negotiate payment, according to the BBC
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NewsCo-op systems now ‘stable’ after punishing cyberattack
Co-op is making ‘significant progress towards a full and complete recovery’
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Comment & OpinionWhat the M&S cyberattack tells us about modern crisis comms
In an era where engagement, not accuracy, determines reach, crisis comms cannot be confined to corporate statements and press releases, says Scott Sadeghian-Tehrani, media strategy director at 26PMX
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NewsM&S stores staging walk-in recruitment open days amid cyberattack disruption
M&S suspended online recruitment, along with clothing and home orders, after hackers took control of its systems in a cyberattack in April
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NewsLaw firm signs up 300 M&S customers in days for class action data lawsuit
Thompsons Solicitors has made it easy for M&S customers to sign up with an online form, while another firm is gathering claims on Facebook
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NewsShoppers to tighten belts as grocery inflation ramps up in May
Kantar’s monthly grocery sales figures also revealed M&S maintained strong growth levels despite being hit by a high-profile cybersecurity incident. The retailer generated a 12.3% rise in spending on groceries in the 12 weeks to 18 May 2025
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NewsM&S snaps up 12 former Homebase sites to build new Food stores
The retailer is planning to open its largest ever standalone M&S Food store in Godalming in summer 2026, at 22,000 sq ft
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Analysis & FeaturesHow far has the cyberattack knocked M&S off course?
Turning all the retailer’s systems back on is ‘complex’, says CEO Stuart Machin
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NewsM&S cyberattack ‘nothing to do with underinvestment’ in tech, says chief
M&S CEO Stuart Machin has said the retailer was ‘unlucky’
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NewsM&S cyberattack to cost £300m as disruption continues until July
The cyberattack, which took place over the Easter weekend, forced M&S halt to online orders and is expected to continue affecting availability until July
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NewsLawyers eyeing M&S cyberattack slammed by campaign against ‘predatory litigation’
‘This US-style litigation risks undermining public trust, inflating costs, and harming businesses,’ said Fair Civil Justice executive director Seema Kennedy
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NewsChilled logistics company alerts clients to ransomware attack
Peter Green Chilled said it was working to ‘re-establish on-site systems and restore full functionality as quickly as possible’
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NewsCyberattack: M&S facing class lawsuit over customer data theft
‘I think this will be the biggest data theft case we have ever been involved in,’ says lawyer
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Comment & Opinion‘Ambulance-chasing’ lawyers no better than the M&S hackers
Data farm firms will be just as ruthless as the M&S cyber hackers when it comes to exploitation