Shirine Khoury-Haq news, comment and analysis
Shirine Khoury-Haq has been CEO of Co-operative Group since 2022. The Grocer covers Khoury-Haq and the Co-op across news, analysis and features.
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Analysis & FeaturesIs the co-operative society movement still working in retail?
The Co-op Group has taken a battering, while a recent merger has created the UK’s biggest independent society. What does this say about the 182-year-old co-op movement and its future in UK retail?
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Comment & OpinionThe next Co-op CEO must be a retailer – but it’s not Gottschlich
Next Co-op CEO needs to be a retailer – but not Ronny Gottschlich
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NewsCo-op CEO Shirine Khoury-Haq insists exit unrelated to ‘toxic’ culture claims
During the Co-op’s full-year results today, Khoury-Haq announced she was leaving after almost seven years, including four as CEO
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NewsCo-op plunges to loss after cyberattack as CEO steps aside
The Co-op CEO Shirine Khoury-Haq is to step down from her position with immediate effect as the convenience retailer this morning revealed heavy losses following the 2025 cyberattack
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NewsCo-op denies ‘toxic’ culture claims, insisting colleague engagement remains high
Complaints were raised in a letter to board members, seen by the BBC, describing ‘fear and alienation’ among even senior staff
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Comment & OpinionSupermarkets and the NFU are united in calling for family farm tax u-turn
There is still time for the government to act at the budget, says NFU president Tom Bradshaw
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NewsCo-op to open 50 new stores before Christmas as it calls for business rates reform
The openings will take Co-op’s store investment over the past year to more than £200m
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NewsCo-op commercial restructure in chaos as Bell and Balmforth exit
Chief commercial officer Sinead Bell was appointed last month to lead the Co-op’s newly established independent buying group for all food and goods for resale
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NewsCo-op doubles paid leave for pregnancy loss to 10 days
Co-op said it was reinforcing its commitment to support colleagues through the bereavement and grief of pregnancy loss
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NewsM&S chief Stuart Machin meets Rachel Reeves ahead of budget
The Chancellor visited M&S’s Pudsey store in her Leeds West constituency on Friday
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NewsACS demands Chancellor implement maximum business rates discount for small shops
The trade body is demanding the Chancellor goes as far as possible in her autumn budget to support convenience retailers
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News60,000 small shops at risk without promised business rates discount
The Co-op is calling on Rachel Reeves to make full use of new powers to cut business rates for small shops in her autmn budget
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NewsCo-op back running at full operational capacity following devastating cyberattack
Co-op today posted its results for the six months to 5 July 2025, which revealed the cyberattack will end up costing £120m in lost profits this year
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NewsCo-op cyberattack to cost £120m in lost profits
Co-op’s stores suffered widespread availability issues for two weeks in May
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NewsBusiness rates reforms put 400 large stores at risk of closure, BRC warns
The trade body has warned of a ‘fresh wave of closures’, with up to 100,000 jobs at risk
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NewsCo-op shakes up leadership teams to accelerate growth and buying powers
Co-op said its new commercial and logistics division would be ‘a cornerstone of our strategy’
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Analysis & FeaturesHas M&S or Co-op done a better job in evolving cybercomms?
In the wake of major cyberattacks, how have M&S and Co-op handled their crisis comms, and how have approaches evolved?
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NewsCyberattacks: businesses must alert government before paying ransoms, under new laws
The NHS, local councils and schools will be outright banned from paying ransom demands to criminals under the measures
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NewsMedia Bites 17 July: Diageo CEO, Co-op cyber attack, Coca-Cola’s sweetener
The Guinness owner’s CFO, Nik Jhangiani, will lead the business on an interim basis and has been tipped as a frontrunner for the CEO role
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NewsEvery Co-op member’s data was stolen, CEO confirms
Co-op has moved to tackle ‘root cause’ of the problem with The Hacking Games partnership