Shirine Khoury-Haq news, comment and analysis
Shirine Khoury-Haq has been CEO of Co-operative Group since 2022. The Grocer covers Khoury-Haq and the Co-op across news, analysis and features.
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NewsCo-op to open 50 new stores before Christmas as it calls for business rates reform
The openings will take Co-op’s store investment over the past year to more than £200m
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NewsCo-op commercial restructure in chaos as Bell and Balmforth exit
Chief commercial officer Sinead Bell was appointed last month to lead the Co-op’s newly established independent buying group for all food and goods for resale
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NewsCo-op doubles paid leave for pregnancy loss to 10 days
Co-op said it was reinforcing its commitment to support colleagues through the bereavement and grief of pregnancy loss
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NewsM&S chief Stuart Machin meets Rachel Reeves ahead of budget
The Chancellor visited M&S’s Pudsey store in her Leeds West constituency on Friday
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NewsACS demands Chancellor implement maximum business rates discount for small shops
The trade body is demanding the Chancellor goes as far as possible in her autumn budget to support convenience retailers
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News60,000 small shops at risk without promised business rates discount
The Co-op is calling on Rachel Reeves to make full use of new powers to cut business rates for small shops in her autmn budget
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NewsCo-op back running at full operational capacity following devastating cyberattack
Co-op today posted its results for the six months to 5 July 2025, which revealed the cyberattack will end up costing £120m in lost profits this year
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NewsCo-op cyberattack to cost £120m in lost profits
Co-op’s stores suffered widespread availability issues for two weeks in May
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NewsBusiness rates reforms put 400 large stores at risk of closure, BRC warns
The trade body has warned of a ‘fresh wave of closures’, with up to 100,000 jobs at risk
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NewsCo-op shakes up leadership teams to accelerate growth and buying powers
Co-op said its new commercial and logistics division would be ‘a cornerstone of our strategy’
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Analysis & FeaturesHas M&S or Co-op done a better job in evolving cybercomms?
In the wake of major cyberattacks, how have M&S and Co-op handled their crisis comms, and how have approaches evolved?
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NewsCyberattacks: businesses must alert government before paying ransoms, under new laws
The NHS, local councils and schools will be outright banned from paying ransom demands to criminals under the measures
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NewsMedia Bites 17 July: Diageo CEO, Co-op cyber attack, Coca-Cola’s sweetener
The Guinness owner’s CFO, Nik Jhangiani, will lead the business on an interim basis and has been tipped as a frontrunner for the CEO role
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NewsEvery Co-op member’s data was stolen, CEO confirms
Co-op has moved to tackle ‘root cause’ of the problem with The Hacking Games partnership
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NewsCo-op calls on government to support SMEs with renewable energy generation
A new report found SMEs often lack the capital required to invest in renewables and energy-efficiency measures, and struggle to secure Power Purchasing Agreements (PPAs)
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NewsM&S hackers sent abusive extortion email ‘direct to CEO’
The email was sent on 23 April by the hacker group Dragon Force, and included a darknet link to a portal for ransomware victims to negotiate payment, according to the BBC
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NewsCo-op systems now ‘stable’ after punishing cyberattack
Co-op is making ‘significant progress towards a full and complete recovery’
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NewsCo-op to get systems back on track after cyberattack
As the Co-op turns orders back online, it has warned suppliers that it is unable to provide ‘accurate product forecasting ahead of Wednesday’s orders’
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News‘There’s nothing to buy’: Co-op cyberattack devastates availability
Co-op has written to its suppliers warning them ‘we are currently unable to place orders until further notice’
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NewsCo-op ‘could face compensation claims’ after hackers stole member data
The convenience retailer revealed on Friday (2 May) that hackers had accessed personal data relating to a ‘significant number’ of Co-op members