All Supermarkets articles
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Comment & Opinion
Buyer negotiations for branded suppliers are as fraught as ever
As buying roles have been reduced, buyer responsibilities are relatively unchanged but their actual responsibility is through the roof, says David Sables, CEO of Sentinel Management Consultants
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News
Sainsbury’s returns Fairtrade label to tea lines for first time in eight years
The switch marks a reversal after Sainsbury’s controversially dropped the label from its tea lines in 2017, in favour of its own – now ditched – ‘Fairly Traded’ accreditation
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News
Sainsbury’s makes SmartShop payments checkout-free to ‘reduce friction’ in stores
The SmartShop change is one of a number of trials currently underway as part of Sainsbury’s ‘mission-based’ strategy to make its stores easier to shop
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News
UK’s top supermarkets ‘failing against own environmental pledges’
Campaigners claim supermarkets frequently set sustainability-related targets but fail to achieve them or show progress
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News
Supermarket bosses claim packaging tax rescue measures ‘fall well short’
A day after ministers published a host of changes to the scheme, retail bosses have accused Defra of failing to come up with a proper plan to tackle concerns
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News
Iceland abandons cage-free egg commitment, citing cost of living crisis
Iceland’s scrapping of its commitment has been criticised by animal charity The Humane League
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News
Tesco launches F&F clothing online for first time since 2018
It is the first time since 2018, when it closed Tesco Direct, that customers will be able to buy online through Tesco’s website
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News
Aldi asks public to nominate locations for new stores
Aldi says the most popular areas will be taken into consideration in its expansion programme
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News
Lidl GB property director joins board of organisation that will run UK’s deposit return scheme
Robert Beamont would represent the views and experiences of large retailers on the board of the UK Deposit Management Organisation, said Lidl
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Comment & Opinion
The DRS clock is now ticking. Will the UK DMO offer a smooth road ahead?
In the long history of the food and drink industry, few subjects have managed to generate as many rows and bust-ups as the DRS
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News
Asda poaches Morrisons marketing boss to push turnaround
Asda has poached Morrisons’ marketing boss to take over as new chief customer officer
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News
Iceland to give students 10% off every Wednesday during exams
The new discount for students follows the same principle as Iceland’s over-60s discount
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News
M&S online stock checker ‘not accurate’ thanks to cyberattack
It means the only option for customers is to travel to a store and face potential disappointment amid availability issues
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News
M&S is taking reputational damage from cyberattack: research
M&S has ‘suffered a measurable blow to its reputation and trust in its brand’
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News
Harrods reassures customers after becoming latest retailer hit by cyberattack
Harrods confirmed it had ‘experienced attempts to gain unauthorised access to some of our systems’ on Thursday evening
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News
M&S working ‘day and night’ to battle cyberattack, says chief
Stuart Machin’s latest apology to customers comes after Harrods also emerged as the target of a cyberattack yesterday
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Analysis & Features
Marks & Spencer cyberattack: the reasons, damage and lessons
As Scattered Spider – a hacking gang of ‘mostly teenagers’ – is linked to the M&S cyberattack, what’s at stake, and what options does it have?
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Grocer 33
Service trumps size as tiny Waitrose Greenwich store wins close-run mystery shop
Waitrose’s Greenwich store offered ‘high-quality’ customer service despite small size
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Grocer 33
Huge Nectar discount makes Sainsbury’s cheapest in price comparison survey
Sainsbury’s bagged its second Grocer 33 pricing win in the past five weeks
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Analysis & Features
Can Tesco resurrect interest in scaled-up refill & reuse?
Tesco has joined a new industry panel with GoUnpackaged