in depth

Fortnum & Mason

Inside Fortnum & Mason's first new branch in 300 years Video Subscription

How is the posh retailer ‘flexing its proposition’ with its outlet in London’s Royal Exchange?

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more store design news & analysis

sainsbury counter fridge

Are the days of the fresh food supermarket counter dead?

01 Feb 2019 | By Adam Leyland

After a flurry of speculation over the weekend, the news was nothing like as drastic as first appeared

Sainsburys El Luchador counter Balham

Sainsbury's trials Mexican food counter at Balham store Subscription

31 Jan 2019 | By Marianne Calnan

The El Luchador fixture replaces the store’s Zizzi pizza counter

Aerofoil M&S fridges

M&S to roll out energy-saving tech for its fridges Subscription

18 Jan 2019 | By Marianne Calnan

The devices guide cold air down the front of the fridge so it can be recirculated 

east of england co-op recycling points

East of England Co-op opens recycling points across Ipswich Subscription

15 Jan 2019 | By Helen Gilbert

Customers will be able to recycle plastic packaging, carrier bags and batteries

euro garages

Euro Garages signs HTEC for Gempay 3 payment terminal rollout Subscription

11 Jan 2019 | By Andrew Don

The rollout, including card processing services through HTEC’s payment platform, is expected to be completed by April

Park Garage Group

Park Garage Group credits pre-tax profit hike to Brexit plan Subscription

04 Jan 2019 | By Marianne Calnan

Forecourt operator invested £700,000 to create a framework of best-practice

hancocks logo

Hancocks to overhaul depots with 'fresh and exciting feel' Subscription

04 Jan 2019 | By Andrew Don

The changes follow “extensive customer research” from group marketing director Helen Bradshaw

santa sainsburys timpson barbers nantwich

Sainsbury's adds Timpson barbershops to two Cheshire stores Subscription

20 Dec 2018 | By Steve Farrell

Timpson already provides key cutting and shoe repairs at 155 Sainsbury’s branches


Poundland planning to 'reboot' store design Subscription

13 Dec 2018 | By Steve Farrell

Retail director Austin Cooke likened the planned reboot to Aldi’s Project Fresh

Fortnum & Mason

Inside Fortnum & Mason's first new branch in 300 years Video Subscription

06 Dec 2018 | By Marianne Calnan

How is the posh retailer ‘flexing its proposition’ with its outlet in London’s Royal Exchange?

NCR self checkout

Stock loss 'more likely' with self-checkouts than scan and go Subscription

30 Nov 2018 | By Marianne Calnan

A report said the average increase in stock loss through scan and go was between 0.01% and 0.29% of sales value

Waitrose supper club

Waitrose to roll out supper club scheme to 42 more stores Subscription

22 Nov 2018 | By Marianne Calnan

Menus are created using ingredients available at Waitrose supermarkets, cooked by professional chefs and served with wines

Sainsburys Selly Oak store

Sainsbury's opens 'experimental' supermarket Video Subscription

22 Nov 2018 | By Marianne Calnan

The eat-in food market section offers Wok Street, Sushi Gourmet, Little India Kitchen, the West Cornwall Pasty Company and Fresh Kitchen concessions.

iceland wine warehouse cheltenham

Specialist and affordable: inside Iceland's Wine Warehouse Video Subscription

21 Nov 2018 | By Steve Farrell

The Food Warehouse just opened its biggest ever store, including the first Wine Warehouse

harrods fresh market hall vegetable butchery

First look: inside Harrods' Fresh Market Hall Subscription

07 Nov 2018 | By Marianne Calnan

We take a first look inside Harrods’ reimagined food hall, which opened last week after a major refurbishment 

Harrods Market Hall refurb

Harrods opens essentials-focused Fresh Market Hall

05 Nov 2018 | By Marianne Calnan

The hall offers a range of classic and modern dishes freshly prepared by 150 in-house chefs

debenhams store of the future watford beauty

Tangible in-store experiences give retailers a one-up against online

01 Nov 2018 | By Tony Rhodes

Providing customers with curated and engaging experiences in store is the way forward, says Tony Rhodes, commercial director at Mood Media

Co op on the go

The Co-op launches new store format 'On the Go' Video Subscription

29 Oct 2018 | By Ronan Hegarty

First Co-op On the Go opened today in Manchester Piccadilly station

vending one use

Are vending machines the future of food retail? Subscription

25 Oct 2018 | By Hannah Langworth

As technology develops, food futurologists have predicted ‘everything’ could be sold this way in the future

soft drinks vending machine japan

Vending could be the next big retail disruptor – if we can get it right

24 Oct 2018 | By Jemima Bird

Vending machines create a feeling of distance and if retailers can bridge this gap they can reap the benefits, says Jemima Bird of Hello Finch

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