All Store design articles – Page 2
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NewsAsda offering 50p ‘Smiley’ vouchers to compensate shoppers for bad service
The discount vouchers were being handed out by store staff to shoppers as a way of saying sorry ’when things don’t quite go to plan in store’ Asda said
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NewsFortnum & Mason to open new store and takeaway kiosk outside London
The boutique and brand new takeaway format are the first of a new expansion plan to take Fortnum & Mason around the UK
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NewsAmazon to keep pitching Just Walk Out tech to retailers despite UK Fresh store closures
The checkout-free, till-less technology has been adopted by more than 300 third party retailers and venues globally
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NewsHolland & Barrett to open stores in Morrisons supermarkets for the first time
It is Holland & Barrett’s latest foray into traditional supermarkets alongside its more than 50 concessions within Tesco stores
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Analysis & FeaturesBigger, better: inside Lidl’s new-look sites
Lidl is once again accelerating its UK expansion. Our Grocer of the Year 2025 has bigger stores, a health focus and revamped layouts, backed by a new sale and leaseback strategy
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NewsF1 designer’s ‘invisible door’ boosting Hanlon’s Gala beer cave sales
Hanlon’s Gala said it had sold 35% more beer in July this year compared to July 2024, before the AirDoor was installed.
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NewsAsda trialling AI cameras to monitor availability
The supermarket is in the early stages of a trial of the Focal Systems cameras, which it has installed in five stores
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NewsWaitrose trials AI smart trolley system in UK first
The system takes the form of a handlebar-like device that shoppers clip on to a regular trolley
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NewsM&S reopens Oxford Street Foodhall after four-month makeover
New features at the 19,400 sq ft Foodhall include a hot chicken counter, sourdough pizza bar and coffee shop
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NewsHotel Chocolat opens ‘immersive’ new café concept in Manchester
The new flagship store format opened in Manchester earlier this year, to spearhead a new expansion plan under Mars
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Analysis & FeaturesWhy the latest co-operative merger is ‘quite different’
Central Co-op is absorbing Chelmsford Star – but management is determined the smaller society will not disappear from view
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NewsCo-op launches ‘wave phone to become a member’ feature on ESLs
Once tapped or waved in proximity of the ESL, the phone’s NFC reader can immediately load a URL directing customers to the Co-op membership webpage
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NewsWaitrose upgrades app with ‘in-store’ mode to boost shopping experience
Waitrose has enhanced its MyWaitrose app with a new ‘In-store Mode’ that uses location data to improve the shopping experience, including a shopping list function that checks product availability at specific stores.
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NewsJohn Lewis launches new ‘sensory spaces’ format in beauty counter overhaul
The expanded ’sensory spaces’ model had been designed to ’create a truly integrated experience’ in John Lewis beauty halls
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NewsCo-op launches new micro food-to-go chain in UK first
The first Co-op On The Go store opens today in Solihull, with another 15 launching over the coming months
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NewsSainsbury’s sells travel money business to Fexco Group in new concessions deal
It marks another ‘milestone’ in Sainsbury’s phased wind-down of its core banking business
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Comment & OpinionAnti-theft measures hurt sales and annoy staff – are they really worth it?
While a reasonable enough solution on paper, it appears the labour-intensive ‘Buzz for Booze’ cabinets at Morrisons have fallen out of favour
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NewsMorrisons stores override ‘Buzz for Booze’ security button
Signs tell customers: ‘The doors are open, just take your bottle’
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NewsEV charge point policy a big opportunity for retailers, government says
‘Immediate changes’ will allow larger EV charging hubs to be signposted from major A-roads for the first time
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NewsMorrisons launches AI product finder with Google’s Gemini
The product finder allows shoppers to ‘simply type in a product name and instantly receive information on its aisle and precise location’