Our unique mystery shopping service has been going for more than 20 years, but we now place a greater emphasis on using it to track inflation (month on month and year on year), while also showcasing extra data and analytics on the pricing and promotion side, and from our mystery shoppers ...

The Grocer 33

morrisons trolleys

Improved Morrisons Livingston store takes win Subscription

14 Jun 2018 | By Emma Gesto

The store was “clean and tidy and well merchandised”, scoring full marks for shop floor service and checkout

paul callaghan morrisons carmondean

Morrisons Carmondean, Livingston: Grocer 33 store of the week Subscription

14 Jun 2018 | By Ian Quinn

‘The store is a real hub of the community. It’s been serving the area for 35 years and it’s a very friendly environment’

Lidl 26

Lidl takes the win but gap to Asda is down to just 9.8% Subscription

14 Jun 2018 | By Ronan Hegarty

Lidl was selling 26 items at the lowest price

insight

Chef Central Booker

Tesco and Booker are moving smartly with Chef Central pilots

18 Jun 2018 | By Ian Quinn

There seems a lot more to Chef Central than what was billed as a predominantly B2B offering aimed at caterers, says chief reporter Ian Quinn

Clayton Park Deli

The 'Ultra Urban' convenience concept is changing retail

09 Jun 2018 | By Steve Parfett

Innovative new retail concepts like Ancoats General Store and Clayton Park Deli are using food to go to appeal to a young, ultra urban crowd, says Steve Parfett

waitrose southend wayne narraway

Waitrose Southend: Grocer 33 store of the week Subscription

07 Jun 2018 | By Ronan Hegarty

‘We have a number of food to go options now with the café and a new Sushi Daily bar’

sainsburys nantwitch simon leadbetter

Sainsbury's Nantwich: Grocer 33 store of the week Subscription

31 May 2018 | By Marianne Calnan

‘Our clothing sold really well over the bank holiday, especially with the 25% promotion we had’

Sainsbury's Lisburn

Sainsbury's Sprucefield Park: Grocer 33 store of the week Subscription

24 May 2018 | By Marianne Calnan

‘Intu and the council are planning to install an 80-room hotel, 12 new retail units and a large public space through lands

Store manager: Steve Jones

Sainsbury's Frome: Grocer 33 store of the week Subscription

17 May 2018 | By Ronan Hegarty

‘We have 10 colleagues who have been here since day one, which is great as they have lots of experience and knowledge to share’

Store manager: Susan Stuhlfelder

Morrisons Bangor: Grocer 33 store of the week Subscription

10 May 2018 | By Ian Quinn

The great weather came in time for the bank holiday weekend, which was brilliant

Store manager: Mark Maidment

Sainsbury's Deal, Kent: Grocer 33 store of the week Subscription

03 May 2018 | By Marianne Calnan

Store manager Mark Maidment has been with the supermarket for 33 years

Sainsbury's Norwich

Sainsbury's Longwater, Norwich: Grocer 33 store of the week

26 Apr 2018 | By Marianne Calnan

‘The store is massive, bright and modern with very spacious aisles’

Sainsbury's whitby

Sainsbury's Whitby: Grocer 33 store of the week

20 Apr 2018 | By Marianne Calnan

We got an Argos store-in-store in July, which has proved overwhelmingly popular

Sainsbury's Bracknell

Sainsbury's Bracknell: Grocer 33 store of the week Subscription

12 Apr 2018 | By Marianne Calnan

‘There are 387 colleagues, and everyone seems to want to do a good job, which makes the whole operation run smoothly’

Tesco Perth

Tesco Superstore, Perth: Grocer 33 store of the week Subscription

05 Apr 2018 | By Andrew Don

‘Scotland is changing its licensing laws on unit pricing next month so wines and spirits sold very well over the bank holiday

Asda Kilmarnock

Asda Kilmarnock: Grocer 33 store of the week Subscription

28 Mar 2018 | By Ian Quinn

‘We are winning back trust. Sales on all the Rollback items are flying’

Ricahrd Easton Sainsburys store manager

Sainsbury's New Cross Gate: Grocer 33 store of the week Subscription

22 Mar 2018 | By Marianne Calnan

‘I’ve worked for Sainsbury’s for 37 years, and been a store manager for 22’

Morrisons Inverurie

Morrisons Inverurie: Grocer 33 store of the week Subscription

15 Mar 2018 | By Ian Quinn

‘I come from the restaurant sector and I think the Morrisons café stands up really well against high street restaurant brand

Sainsbury's Preston

Sainsbury's Preston: Grocer 33 store of the week Subscription

08 Mar 2018 | By Andrew Don

‘Communication is key. We make sure the department managers are informed of everything’…

price winners

Lidl 26

Lidl takes the win but gap to Asda is down to just 9.8% Subscription

14 Jun 2018 | By Ronan Hegarty

Lidl was selling 26 items at the lowest price

Morrisons pay

Morrisons scores first Grocer 33 win in nearly nine months Subscription

07 Jun 2018 | By Ronan Hegarty

This win, in the penultimate week of the Grocer 33 year, is only its sixth in total

asda

Asda back on top with lowest price for 20 of our items Subscription

31 May 2018 | By Ronan Hegarty

The Walmart-owned retailer’s £57.61 total was £5.72 cheaper than second-placed Tesco

Co-op tablet

The Co-op rolls out new tablets for staff Subscription

15 Jun 2018 | By Ronan Hegarty

The new “ruggedised” terminals have been equipped with dedicated software designed to simplify tasks for staff

Sainsbury's shelf

Sainsbury's stays on top as it raises the bar on availability Subscription

15 Jun 2018 | By Ronan Hegarty, Marianne Calnan

Sainsbury’s scooped the Grocer Gold Awards for both availability and service for the sixth year in a row

Bupa corporate shot

Waitrose-Bupa partnership points to end of 'safe' concessions

07 Jun 2018 Updated: 07 Jun 2018 | By Andy Brian

Retailers will need to be increasingly brave with their use of in-store space to compete against the discounters and online rivals, says Andy Brian of Gordons law firm

DIRECTORY

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Webinars

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Plastic and the Packaging Conundrum

Plastic is the new public enemy number one. But how should the industry, which is so reliant on plastic as a packaging solution, respond?

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The Soft Drinks Sugar Levy Webinar

What does the Sugar Levy mean? Everything you ever wanted to know and never dared to ask

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Coca-Cola: How to Bring Sales and Operations Alive with Data

Implementing a robust Sales and Operation process at Coca-Cola

Whitepapers

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White Paper: The Power of Protein - 2018 Category Analysis

The UK protein market has exploded. With more SKUs, NPDs and market entrants than ever before, protein popularity is prompting brands and retailers to evolve to meet the needs of increasingly health conscious shoppers.

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White Paper: Placing customer demand at the heart of your transformed supply chain

Supply chain transformation has turned out to be a lot harder to achieve than anyone thought, and many retailers are watching their original goals slip away in a continually changing retail environment.

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White Paper: Understand why today’s consumers demand more from convenience

Convenience, a growing sector predicted to be worth £47.1 billion by 2022, used to mean an acceptance of higher prices with limited choice, but that isn’t the case today.

Reports

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