Our unique mystery shopping service has been going for more than 20 years, but we now place a greater emphasis on using it to track inflation (month on month and year on year), while also showcasing extra data and analytics on the pricing and promotion side, and from our mystery shoppers ...

The Grocer 33

tesco

Tesco Poole (with community room) wins Grocer 33 Subscription

22 Sep 2017 | By Victoria Goodsell

Tesco in Poole was miles in front this week thanks to 100% availability and “helpful and courteous” staff

lidl

Guest Lidl takes pricing win but margin of victory is smaller Subscription

21 Sep 2017 | By Ronan Hegarty

The discounter’s £52.91 total was £5.09 cheaper than second-placed Asda

Tesco Mannings Heath Store of week

Tesco Mannings Heath, Poole: Grocer 33 store of the week Subscription

21 Sep 2017 | By Ian Quinn

“Someone once told me the best thing you can do as a manager is get in early every day and walk every foot of the store”

insight

morrisons milk

Keeping it fresh in the dairy aisles Subscription

15 Sep 2017 | By Carina Perkins

Animal welfare concerns, healthier lifestyles and assurances about provenance are driving innovations in merchandising

co-op self service

The future is self service - or is it?

15 Sep 2017

Sir, The Fourth Industrial Revolution is already impacting retail

Tesco Perth: store of the week

Tesco Perth: Grocer 33 store of the week Subscription

14 Sep 2017 | By Ian Quinn

“Although we are classed as an Extra, I class this very much as a food store. Non-food is of minor importance to my customers

daren turner sainsburys ramsgate

Sainsbury's Ramsgate: Grocer 33 store of the week Subscription

07 Sep 2017 | By Ronan Hegarty

“I joined the old store as a deputy in 1990, so it’s been a real journey for me”

paul bunyon tesco sandhurst

Tesco Sandhurst: Grocer 33 store of the week Subscription

31 Aug 2017 | By Ian Quinn

“Only Pitsea and Slough are bigger. The size of the store works to our advantage”

store manager

Asda Portlethen: Grocer 33 store of the week Subscription

24 Aug 2017 | By Ronan Hegarty

“I feel that Asda is really getting back to doing what it does best”

store manager

Morrisons Shrewsbury: Grocer 33 store of the week Subscription

17 Aug 2017 | By Ronan Hegarty

We are obsessive about gaps and we are taking part in a new trial that is all about driving down the number of gaps

 Asda - store of the week - manager warren Cook

Store of the week: Asda, Cardiff Coryton Subscription

10 Aug 2017 | By Michelle Perrett

As a young lad I was a market barrow boy. I started out at Asda as a frozen foods supervisor

store of the week

Sainsbury's Inglis Green Rd, Edinburgh: G33 store of the week Subscription

05 Aug 2017 | By Ian Quinn

“All the colleagues were recruited from the local area – it has meant quite a lot for the local community”

store of the week

Sainsbury's The Galleries, Washington: G33 store of the week Subscription

27 Jul 2017 | By Emma Weinbren

“All Sainsbury’s branches are being given iPads so management teams will be able to access everything we need on the shop”

store of the week

Tesco Whitfield, Dover: Grocer 33 store of the week Subscription

20 Jul 2017 | By Helen Gilbert

“I’m very proud of the team, it’s a fantastic achievement”

store manager

Sainsbury's Hessle: Grocer 33 store of the week Subscription

13 Jul 2017 | By Emma Weinbren

“The store has been extended quite a few times in the past 33 years; we had a café built in and made space for a GM range”

Morrisons

Morrisons Doxford Park, Sunderland: G33 store of the week Subscription

07 Jul 2017 | By Ian Quinn

We have people who specifically come in to be served by a particular person on a checkout…

store manager

Sainsbury's Tom Johnston Road, Dundee: G33 store of the week Subscription

30 Jun 2017 | By Emma Weinbren

“We really pride ourselves on great service. That is what sets us apart”

Tesco store manager

Tesco Warrington: Grocer 33 store of the week Subscription

23 Jun 2017 | By Ian Quinn

“We have a golden rule that our cashiers should not go at a speed that is detrimental to service”

store

Tesco, Great Horton Road, Bradford: G33 store of the week Subscription

15 Jun 2017 | By Ian Quinn

“I think there’s been a great improvement in store service. For me, it’s the be-all and end-all”

price winners

lidl

Guest Lidl takes pricing win but margin of victory is smaller Subscription

21 Sep 2017 | By Ronan Hegarty

The discounter’s £52.91 total was £5.09 cheaper than second-placed Asda

grocer 33 prices

Win for Asda but Tesco is cheapest after price-match Subscription

14 Sep 2017 | By Ronan Hegarty

Asda now has five wins to Tesco’s and Morrisons’s three…

asda corrington

Asda beats rivals but has to offer voucher worth over £4 Subscription

07 Sep 2017 | By Ronan Hegarty

The Walmart-owned retailer now has one more victory than Tesco and Morrisons

Smiths News Protest

Smiths News faces protests over higher delivery charges Subscription

21 Sep 2017 | By Matt Strudwick

Some 30 retailers gathered outside the head office in protest organised by NFRN…

Deliveroo Editions web

Deliveroo to open 50 more takeaway kitchens in London

20 Sep 2017 | By Emma Weinbren

Expansion comes five months after launch with names including Meat Liquor and Busaba Eathai

co-op self service

The future is self service - or is it?

15 Sep 2017

Sir, The Fourth Industrial Revolution is already impacting retail

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The Grocer's Waste Not Want Not webinar now available on demand

Experts from retail, manufacturing and charity are quizzed on their plans to tackle the mountain of food waste

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Newton

The UK grocery market is going through a transformative phase because discounters have challenged the British public’s perception of product innovation.

Bray Leino

Food & Drink, post-Brexit. What do we care about?

A year since the EU referendum exposed striking regional divides, Bray Leino’s new report, ‘The Trouble with Bubbles’, examines regional consumer attitudes towards Britishness, health and wellness, food fads, trends and how brands are marketed.

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PDF: The Dairymen 2017 Subscription

Grocer members can now download the PDF version of our annual supplement The Dairymen 

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