Marks & Spencer news and analysis
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NewsNestlé boosts cocoa yield with novel patented technique
Nestlé claims the technique will free up time for farmers
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NewsM&S to spend £340m on massive new automated food DC in Northamptonshire
The facility at Daventry International Rail Freight Terminal will span 1.3 million sq ft and represents M&S’s biggest supply chain investment in its history
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NewsCo-op and Waitrose add Dubai-style chocolate treats as viral trend continues
It comes after M&S recently installed dedicated ’nuts about pistachio’ displays
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NewsM&S advertising 400 store roles as online recruitment gets back up to pace
M&S suspended online recruitment as it took systems offline in the week after discovering a major cyberattack on 19 April
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Comment & OpinionMystery shop win symbolises M&S recovery from cyberattack
M&S is pulling in more punters despite prices 22% higher than the cheapest supermarket. Impressive
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Grocer 33M&S named best supermarket in Leicester as it takes first Grocer 33 win
In only its second appearance as a guest retailer M&S scored 90 points in our mystery shopping competition
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Grocer 33How Fosse Park became the first M&S Grocer 33 store of the week
Twenty-nine-year M&S veteran Wesley Kachela reflects on the Leicester store’s historic milestone
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NewsM&S overtakes Co-op in food and drink sales
M&S is now the UK’s seventh-biggest grocer in terms of food and drink sales, with Co-op eighth and Waitrose ninth
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NewsM&S signs Asda and Tesco veteran as new chief people officer
Marks & Spencer has appointed a Asda and Tesco retail veteran as its new chief people officer
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NewsM&S tells shoppers online offer has fully returned, including click & collect
Click & collect was among the first services to be suspended in the week following M&S’s discovery of hackers in its systems on 19 April
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Comment & OpinionTesco’s Birthday Cake sandwich: harmless fun or public health fiasco?
Tesco’s Birthday Cake sandwich has raised comments over its nutritional value. But it’s only around for four weeks
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NewsM&S taking reputational hit after cyberattack, research suggests
The percentage of consumers who would recommend M&S dropped from 87% at the start of the year to 66% by June, according to The Harris Poll UK
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Analysis & FeaturesHas M&S or Co-op done a better job in evolving cybercomms?
In the wake of major cyberattacks, how have M&S and Co-op handled their crisis comms, and how have approaches evolved?
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NewsCandy Kittens ties up with M&S for British Classics sweets range
The sweets are packaged in ‘bold’ stripy pouches
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NewsM&S ad banned over clothing model who ‘appeared unhealthily thin’
The ad, which was seen in M&S’s app in April and May, was socially irresponsible, according to the Advertising Standards Authority
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NewsM&S opens first ‘airside’ stores at Heathrow
The first opened at Gate A today – the first day of school summer holidays – and the second is set to open later this week
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NewsCyberattacks: mass claim firm boasts of signing up 4,000 M&S shoppers
‘Mass claim platforms like this risk turning justice into a business model,’ said Seema Kennedy, executive director of Fair Civil Justice
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NewsMedia Bites 18 July: buy now pay later, hose pipe bans, Coca-Cola
Shoppers using buy now, pay later will need to pass stricter affordability checks under new rules coming unto force next July
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NewsM&S confirms Sparks rewards are back after cyberattack
Sparks rewards were the among the services that were disabled after cyberattackers targeted M&S over the Easter bank holiday weekend in April
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NewsOcado CCO Amit Chitnis to depart after less than two years
George Dean, currently the online grocer’s director of commercial development, has been appointed interim CCO