Waitrose news and analysis
Most recent first...
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NewsLidl takes Grocer of the Year in glittering Grocer Gold Awards 2025
Lidl won the top award on a night in which the likes of Tesco CEO Ken Murphy, Asda store manager Shaun Parker and Bold Bean Co founder Amelia Christie-Miller were also honoured
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Events & AwardsWaitrose leads the pack with best availability in Grocer 33
Waitrose came out on top in the battle against empty shelves – no mean feat considering it has the smallest supermarkets by square footage most weeks
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Events & AwardsThe Grocer Gold Awards 2025: Grocer 33 - Service
Waitrose breezed its way to being named the best supermarket for customer service once again
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NewsWaitrose to open ‘multimillion’ distribution centre to spearhead store expansion
Mountpark Bristol 360 will be the grocer’s first logistics hub in the south west of the UK
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NewsWaitrose expands retail media capabilities to allow offsite advertising
Any brand partnering either with Waitrose or John Lewis will be able to run advertising campaigns across connected TV, online and in display ads on other websites
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Grocer 33Waitrose Romsey: Grocer 33 store of the week
Store manager Kate Slater on heatwave sales, the ‘Eton Mess town’ and giving customers choice
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Grocer 33‘Quick and efficient’ store delivers win for Waitrose
Despite being this week’s smallest store, Waitrose performed best on availability
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NewsWaitrose expands offers to Uber Eats for loyalty members
MyWaitrose members can now access offers on their on demand orders, if they link their MyWaitrose and Uber Eats accounts
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NewsWaitrose to open first new supermarket for seven years near Bristol
It’s the first new supermarket Waitrose has confirmed since it kicked off its latest store investment plan last year, and will be the first new ‘full line’ shop to be opened since its Evesham store in 2018.
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NewsJohn Lewis waters down WFH rules in order to improve ‘collaboration’
Members of its commercial and buying teams will need to work from a John Lewis office, store or visit a supplier at least three days a week
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NewsJohn Lewis poaches M&S marketing director to be new chief customer officer
John Lewis has poached M&S’s marketing director to be its new chief customer officer
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NewsWaitrose and Co-op slam rivals for breaking meat sourcing commitments
Waitrose said sourcing imported beef ‘undermined the industry’s credibility with the farming community’
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Comment & OpinionWaitrose: British farmers need support from supermarkets
As British farmers grapple with rising costs, labour challenges and policy uncertainty, it’s disappointing to see retailers backing away from their promises, says Jake Pickering of Waitrose
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Grocer 33Waitrose Lichfield: Grocer 33 store of the week
‘We don’t want anyone to be better at service than us’
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Grocer 33Waitrose Lichfield lifts the trophy with top availability
Waitrose also excelled on shop floor service in a ‘pleasant shop’ overall
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NewsMajor UK supermarkets back Tesco’s call for mandatory health reporting
Almost all major UK supermarkets have backed Tesco in calling for the government to introduce mandatory reporting on the healthiness of products
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NewsPact Coffee responds to growing decaf trend with speciality-grade pods
The pods are the only speciality-grade decaf coffee listed by Waitrose
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NewsWaitrose to bring back store forums following JLP democratic shake-up
JLP also plans to shrink its partnership council as part of a shake-up of its democratic structure
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NewsM&S grocery sales growth slowed dramatically after cyberattack, data suggests
Previously unpublished NIQ data suggests M&S sales growth slowed to just 0.8% in the four weeks to 17 May
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NewsWaitrose letting shoppers ‘borrow’ reusable cups in latest hot drinks trial
Waitrose shoppers have seven days to return the reusable cup to store, or will be charged £3 for failing to do so