in depth – Page 4
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Comment and Opinion
What consumers are searching for this digital Christmas
Consumers are already set for an online Christmas, and are keen to keep things local, says Harry Walker, industry head of grocery retail at Google
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Analysis and Features
The rise of online supermarket marketplaces
With online sales becoming the norm, is it time UK supermarkets took on the e-commerce behemoths on their own turf?
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Comment and Opinion
Digital connections will prove festive differentiatiors
Christmas will come a month early for many grocers this year, says Miya Knights, head of industry insights at Eagle Eye
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Comment and Opinion
Can click & collect solve the online grocery profitability dilemma?
Surging demand does nothing to offset the online grocery challenge of profitability – but click & collect can help, says Harry Walker, industry head of grocery retail at Google
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Comment and Opinion
Ocado-M&S and Waitrose must refine their offers in a complex online grocery world
It is wrong to assume the pair are competing for the exact same slice of the market, says Fraser McKevitt, head of retail and consumer insight at Kantar
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Comment and Opinion
It hasn’t been a dream start to the Ocado-M&S alliance. Can they turn the tides?
Ocado had all the tools to make the M&S switch a success but it hasn’t been smooth sailing, says David Sables, CEO of Sentinel Management Consultants
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Comment and Opinion
The Ocado-M&S switch will reveal how hard – or easy – it is to break shoppers’ habits
Consumers are averse to changing how they eat and shop, but Ocado is forcing a change upon its shoppers, says Jeremy Garlick, partner at Insight Traction
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Comment and Opinion
How UK supermarkets can maintain online share in the face of Amazon Fresh
Amazon’s entry into fast grocery delivery means UK supermarkets need to step up their game, says Chris Carter, CEO of Melody
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Comment and Opinion
The pandemic ushered in ultra-fast delivery. Instant gratification is now king
The shift to ultra-convenience has been accelerated exponentially by the circumstances of 2020, says Matt Lee, MD at Capture
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Analysis and Features
Should the discounters be taking advantage of the online grocery boom?
Online grocery has boomed during the pandemic, but discounters still have little online presence – could this be a huge missed opportunity?
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Comment and Opinion
Amazon must improve the online experience if it wants to compete in grocery
Its free Prime grocery delivery isn’t enough when the shopping experience isn’t up to par, says Tim Mason, CEO of Eagle Eye
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Analysis and Features
Can Ocado go mainstream?
Ocado’s sales have soared in lockdown. Can it use this momentum and its tieup with Marks & Spencer to crack mainstream grocery in the UK?
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Analysis and Features
Amazon free grocery delivery: should UK grocers be worried?
Amazon has made free, fast grocery delivery a standard perk of Prime membership in the UK. How big is the threat to UK grocery retailers?
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Analysis and Features
Why aren’t Amazon and Deliveroo happy with the CMA verdict?
Objections raised by the two – despite the CMA’s provisional approval of their merger – reveal clues about their ambitions
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Comment and Opinion
Big ideas - not small taxes - will change the future of sustainable online delivery
The idea of introducing a compulsory delivery charge for goods bought online would be ineffective and possibly counterproductive, argues Phill Davies, co-founder of Magway
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Comment and Opinion
Walmart’s new subscription service takes the omnichannel fight to Amazon
Walmart has recognised that grocers must have an omnichannel approach to compete, says Tim Mason, CEO of Eagle Eye
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Analysis and Features
Tipping point: can the pandemic reignite grocery click & collect?
After years of consumers preferring doorstep delivery, coronavirus has helped put click & collect back on the map. But can it last?
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Analysis and Features
Click & collect: what do the supermarkets offer?
Here’s what click & collect looks like at each of the major supermarkets, including the minimum spend, fees and collection times
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Analysis and Features
Building better online grocery after Covid-19: Meet the webinar panellists
Due to broadcast at 11am on 16 July, the webinar from The Grocer Vision will bring together experts from the worlds of grocery retail, e-commerce and technology
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Comment and Opinion
How bold technology can help retailers succeed in home delivery
Companies should invest in the final and most important stage of the transaction – receiving the goods, says Ed Hodges, CEO of HelloDone