Marks & Spencer news and analysis
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Analysis & Features
How far has the cyberattack knocked M&S off course?
Turning all the retailer’s systems back on is ‘complex’, says CEO Stuart Machin
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News
Media Bites 23 May: Matthew Barnes, M&S cyberattack, Klarna
The shock departure of Tesco UK CEO Matthew Barnes is the top story in the nationals
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News
Media Bites 22 May: HFSS ad ban delay, M&S loss and Harvey Nichols hampers
Yesterday’s food and drink headlines were largely dominated by the rising rate of inflation and the revelation that M&S profits have taken a £300m hit
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News
M&S cyberattack ‘nothing to do with underinvestment’ in tech, says chief
M&S CEO Stuart Machin has said the retailer was ‘unlucky’
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News
M&S cyberattack to cost £300m as disruption continues until July
The cyberattack, which took place over the Easter weekend, forced M&S halt to online orders and is expected to continue affecting availability until July
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News
Lawyers eyeing M&S cyberattack slammed by campaign against ‘predatory litigation’
‘This US-style litigation risks undermining public trust, inflating costs, and harming businesses,’ said Fair Civil Justice executive director Seema Kennedy
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News
Supermarket bosses promise lower prices after EU deal slashes border checks
Routine checks on animal and plant products moving between GB and NI will be slashed, although not removed completely
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News
Cyberattack: M&S facing class lawsuit over customer data theft
‘I think this will be the biggest data theft case we have ever been involved in,’ says lawyer
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Comment & Opinion
‘Ambulance-chasing’ lawyers no better than the M&S hackers
Data farm firms will be just as ruthless as the M&S cyber hackers when it comes to exploitation
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News
Media Bites 14 May: US now eyes pork and poultry deals, M&S hacking, Moët Hennessy’s ‘crisis’
Pork, poultry, rice and seafood are ‘at the front of the line’ in talks to expand last week’s UK/US trade deal, says the US agriculture secretary
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News
M&S could face class action compensation claims over customer data breach, lawyers warn
M&S’s admission is likely to be leapt on by claim-farming firms using social media to build a class action lawsuit, say lawyers
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News
M&S cyberattack costing retailer £43m a week in lost sales
The cyberattack’s impact on sales will cut M&S’ full-year 2026 earnings before interest and taxes by around 7%, the Bank of America Global Research report notes
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News
M&S warns customers personal data has been taken by cyberattackers
Dates of birth, ‘household information’, telephone numbers and ‘masked’ payment card details have been stolen, M&S admits
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News
Most supermarket ready meals contain excessive salt, research finds
Out of 1,511 ready meals sold across 11 retailers, 56% were high in salt
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Comment & Opinion
Risky Business and Smashing Security: podcasts delve into M&S and Co-op attacks
The Risky Business and Smashing Security podcasts covered the ‘big dramas’ affecting UK retailers
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News
‘There’s nothing to buy’: Co-op cyberattack devastates availability
Co-op has written to its suppliers warning them ‘we are currently unable to place orders until further notice’
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News
Lindt and M&S ‘over-priced and over-hyped’ Dubai chocolate among worst-rated bars on Ocado
One reviewer said they ‘got sucked into the hype and spent £10 on what is essentially a Kit Kat with a very small amount of pistachio in’
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News
M&S online stock checker ‘not accurate’ thanks to cyberattack
It means the only option for customers is to travel to a store and face potential disappointment amid availability issues
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News
Cyberattacks ‘wake-up call to retail’ says government security body chief
The National Cyber Security Centre is working with M&S and Co-op in the wake of attacks, while the ICO recommends customers use strong passwords
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Comment & Opinion
This is not just a cyberattack… this is an M&S cyberattack
Whereas other businesses under attack have been able to operate and negotiate out of plain sight, M&S is trying to manage “proactively”