The Co-op news and analysis
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NewsCo-op to add electronic shelf labels to all 2,400 stores by 2026
The Co-op has partnered with VusionGroup to add electronic shelf labels to all 2,400 of its stores by the end of 2026
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NewsMedia Bites 22 May: HFSS ad ban delay, M&S loss and Harvey Nichols hampers
Yesterday’s food and drink headlines were largely dominated by the rising rate of inflation and the revelation that M&S profits have taken a £300m hit
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NewsCo-op members vote to ban Israeli goods from shelves
A motion to stop stocking Israeli products was passed at the company’s latest AGM with overwhelming support from members
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NewsFormer Fairtrade boss to take helm at Wrap
She first joined Wrap in October 2021 as its director for behaviour change & business programmes
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NewsCo-op ditches delivery partner Stuart
Stuart couriers have been delivering grocery orders for the retailer since 2021
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NewsDeposit return scheme bosses launch salvage talks with Welsh government
Last week’s appointment of the UK DMO is said to have provided a fresh impetus for talks
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NewsCo-op to get systems back on track after cyberattack
As the Co-op turns orders back online, it has warned suppliers that it is unable to provide ‘accurate product forecasting ahead of Wednesday’s orders’
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NewsNisa and Costcutter hit by stock shortages amid Co-op cyberattack
In communications sent to retailers, the symbol groups listed products that were either ‘temporarily unavailable’ or ‘out of stock’ as a result of supplier issues
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NewsCo-op societies hit by availability issues amid ongoing cyberattack on Co-op Group
Midcounties Co-op, Heart of England Co-op and Lincolnshire Co-op have all confirmed disruption to the supply of food to stores
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Comment & OpinionRisky Business and Smashing Security: podcasts delve into M&S and Co-op attacks
The Risky Business and Smashing Security podcasts covered the ‘big dramas’ affecting UK retailers
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News‘There’s nothing to buy’: Co-op cyberattack devastates availability
Co-op has written to its suppliers warning them ‘we are currently unable to place orders until further notice’
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NewsCo-op ‘could face compensation claims’ after hackers stole member data
The convenience retailer revealed on Friday (2 May) that hackers had accessed personal data relating to a ‘significant number’ of Co-op members
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NewsNearly one in 10 Co-op stores pause contactless payments amid cyberattack
It is understood around 200 of its 2,300 stores stores suffered “payment issues” this morning
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NewsHackers have accessed Co-op member data, retailer admits
The Co-op said that as it continued to experience ‘sustained malicious attempts by hackers’, it had learned they had been able to access data from one of its systems associated with current and past members
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NewsCyberattacks ‘wake-up call to retail’ says government security body chief
The National Cyber Security Centre is working with M&S and Co-op in the wake of attacks, while the ICO recommends customers use strong passwords
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NewsCo-op lists products for free on Deliveroo in clerical error
Co-op’s error, which lasted for ‘a few hours’ last night (1 May), saw online shoppers stock up on products that were incorrectly priced
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NewsM&S is taking reputational damage from cyberattack: research
M&S has ‘suffered a measurable blow to its reputation and trust in its brand’
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NewsHarrods reassures customers after becoming latest retailer hit by cyberattack
Harrods confirmed it had ‘experienced attempts to gain unauthorised access to some of our systems’ on Thursday evening
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NewsCo-op shuts down IT systems following hacking attempt
The convenience retailer has ‘recently experienced attempts to gain unauthorised access to some of our systems’
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NewsCo-op opens ‘access to cash’ banking hub inside store
Co-op said the move was part of its focus on creating added services in its stores and social value