M&S’s ‘bingate’ backlash shows double-edged sword of social media

marks spencer food waste food_waste_inspector_ tiktok

This week an anonymous, vigilante bin-dipping west London man – known only as Food_waste_inspector_ – shone his torch on the mountain of perfectly edible, in-date food his local M&S was chucking out on the regular

M&S has been making huge waves on social media in recent years, endearing itself to a new generation of shoppers with what its head of marketing calls “a tone of voice that balances authority with personality”.

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