All Mystery shopper surveys articles – Page 34
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NewsHenderson Group accelerates bespoke self-checkout rollout
A total of 40 lanes would be installed by the end of this year
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Grocer 33Asda Crewe wins with 'warm and friendly' staff
Asda scored full marks for shop floor service this week
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Grocer 33'Welcoming' Waitrose Newton Mearns takes Grocer 33 win
The store scored full marks for shop floor service thanks to the ‘extremely helpful’ staff
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Comment & OpinionJudged by robots: self-checkout age recognition tech is here
Buying age-restricted products at the self-checkout is never as simple as it should be. But that could be about to change
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Comment & OpinionExtending scan & go to customers' mobiles is the next logical step
Once retailers offer the utility of scan & go via shoppers’ own mobile phones, it can be used as a gateway to other footfall-boosting services, says Eagle Eye’s head of industry insight Miya Knights
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NewsUpgrade for Morrisons More loyalty scheme app
The updated app does away with need for physical loyalty cards and paper vouchers
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NewsWaitrose to deliver and unpack orders while customers are out
Customers grant access to a Waitrose delivery driver by setting a temporary access code for their door’s lock
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NewsUbamarket scan-as-you-go app set for Budgens Islington launch
The app is days away from launching in a Budgens owned by Paul Gardner in Islington, north London
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Grocer 33Asda Basildon wins on 'friendly' employees
The store was “nicely laid out” and “well stocked” even though it had three unavailable items
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NewsAsda to roll out mobile app scan and pay trial
The supermarket has launched a trial of the service at its Middleton store in Leeds, beginning with Asda staff
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NewsAsda unveils app function to speed up click & collect service
Asda said it hoped to make the service available across 110 stores by the end of November
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NewsWaitrose begins flower delivery service trial across London
Customers are be able to order flowers as they order their groceries online, and both will be delivered together…
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Grocer 33'Impressive' Morrisons in Cwmbran takes win
The ‘relatively new’ store had a ‘really impressive’ fresh aisle with a ‘marketplace’ feel
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Analysis & FeaturesWe sent a mystery shopper to Jack's - here's what they found
To find out what the shopping experience is like, we sent a Grocer 33 mystery shopper to review Jack’s Chatteris
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Grocer 33Tesco Perth offers an easy Grocer 33 shop
Our shopper enjoyed visiting this ‘bright’ store and found she could find items ‘quite quickly’
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NewsSainsbury's to extend lanyard trial for disabled customers
Customers who may need extra support can collect a complimentary lanyard to indicate as much.
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NewsWaitrose and John Lewis to trial joint loyalty scheme
Some 600,000 myWaitrose and My John Lewis loyalty cardholders will receive the combined card
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Grocer 33Waitrose wins Grocer 33 service battle for a third week
Waitrose in Comely Bank, Edinburgh was ‘a very pleasant shop’
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NewsEasyFood offers free subscription to restaurants
Ambition remains “100%” to move into grocery following expansion drive