All Mystery shopper surveys articles – Page 34
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NewsTesco and VW to develop electric vehicle charging network
2,400 charging bays will be rolled out across 600 Tesco stores within the next three years
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Grocer 33Sainsbury's scores huge 96 on Grocer 33 Christmas shop
The Longstone, Edinburgh store was “clean and bright”
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NewsBooths to trial John Lewis click & collect in five stores
JLP said the trial was an opportunity to further extend its click & collect service
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NewsEasyCoffee links with Yoyo for payment and loyalty scheme app
EasyCoffee plans to open 200 new shops by 2021
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NewsThatchers sales up 22% in Co-op driven by data-sharing tech
Both Co-op and Thatchers have been using Atheon’s SKUtrak system since early summer
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Grocer 33'Calm and orderly' Morrisons store takes win
Morrisons in Wrexham scored 87 points for its full availability and ‘excellent range of services’
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Grocer 33Winning Waitrose was 'very inviting'
Waitrose’s Exeter branch was “inviting” and “noticeably well-staffed”
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NewsBestway offers rebates to Store Excel independents
Retailers can accumulate rebates from both delivered and cash & carry purchases
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NewsIceland using AI tech to analyse reviews and target ads
Customer reviews have been analysed with AI to create targeted marketing
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Grocer 33Asda wins thanks to 'polite and engaging' staff
Asda wins for the second week in a row, with its Kingswood, Hull store earning 79 points
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Comment & OpinionTangible in-store experiences give retailers a one-up against online
Providing customers with curated and engaging experiences in store is the way forward, says Tony Rhodes, commercial director at Mood Media
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NewsHenderson Group accelerates bespoke self-checkout rollout
A total of 40 lanes would be installed by the end of this year
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Grocer 33Asda Crewe wins with 'warm and friendly' staff
Asda scored full marks for shop floor service this week
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Grocer 33'Welcoming' Waitrose Newton Mearns takes Grocer 33 win
The store scored full marks for shop floor service thanks to the ‘extremely helpful’ staff
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Comment & OpinionJudged by robots: self-checkout age recognition tech is here
Buying age-restricted products at the self-checkout is never as simple as it should be. But that could be about to change
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Comment & OpinionExtending scan & go to customers' mobiles is the next logical step
Once retailers offer the utility of scan & go via shoppers’ own mobile phones, it can be used as a gateway to other footfall-boosting services, says Eagle Eye’s head of industry insight Miya Knights
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NewsUpgrade for Morrisons More loyalty scheme app
The updated app does away with need for physical loyalty cards and paper vouchers
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NewsWaitrose to deliver and unpack orders while customers are out
Customers grant access to a Waitrose delivery driver by setting a temporary access code for their door’s lock