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All Mystery shopper surveys articles – Page 34
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NewsSainsbury's to extend lanyard trial for disabled customers
Customers who may need extra support can collect a complimentary lanyard to indicate as much.
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NewsWaitrose and John Lewis to trial joint loyalty scheme
Some 600,000 myWaitrose and My John Lewis loyalty cardholders will receive the combined card
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Grocer 33Waitrose wins Grocer 33 service battle for a third week
Waitrose in Comely Bank, Edinburgh was ‘a very pleasant shop’
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NewsEasyFood offers free subscription to restaurants
Ambition remains “100%” to move into grocery following expansion drive
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NewsM&S continues to open Wasabi sushi concessions
The retailer added three new Wasabi concessions this summer
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NewsCo-op employees petition to end 'unsafe' one-on-one shifts
Petition signed by almost 6,000 Co-op store employees
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NewsTech that guides visually impaired around supermarkets targets UK launch
RightHear provides audio commentary to help users navigate areas, aisles and shelves
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Grocer 33'Attractive, clean, neat' Waitrose wins again
Waitrose in Chester impressed our mystery shopper with a particularly helpful employee
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NewsPayPoint ahead of schedule with PayPoint One rollout
The updated all-in-one retail services platform has now been installed in more than 10,000 convenience stores
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Grocer 33'Smooth and stress-free' at winning Waitrose
Its Walton-le-Dale, Preston store made for a “smooth and stress-free” shop
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Analysis & FeaturesInside the checkout-free Sainsbury's Clapham
Customers walk in, scan items on their iPhone, pay for them via Apple Pay and leave
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Grocer 33'Pleasant' Sainsbury's takes Grocer 33 win
None of our mystery shoppers was able to pick up a full basket this week
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NewsTesco unveils details of paperless 'Faster' Clubcard vouchers
Customers can either print vouchers at home or use the Clubcard app
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Grocer 33Sainsbury's Newport shop is 'very enjoyable'
Our mystery shopper described this as “a very enjoyable shop in a very easy to shop store”
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NewsCO2 crisis still affecting soft drinks and bottled water
Twitter users across the UK have expressed concerns over ongoing shortages of their favourite brands
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Grocer 33Sainsbury's wins with 'high standards throughout'
The Portsmouth store was ‘well laid out and easy to follow and shop methodically’
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Grocer 33Polite staff at winning Morrisons in St Andrews
Our shopper said it was ‘a positive shopping experience’ despite ‘many empty containers’ in the fruit & vegetable aisles
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Comment & OpinionAs loyalty gets more personal and immediate, Clubcard is moving with the times
Surely time is up on the era of shoppers waiting eagerly at home for their vouchers
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NewsSlow checkouts frustrate shoppers most, finds poll
Out of stocks and trouble finding products also led to shopper frustration
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NewsTesco to overhaul its Clubcard with on-demand vouchers
A year ago Tesco relaunched the Clubcard with a new look and contactless technology