All Mystery shopper surveys articles – Page 34
-
Grocer 33'Calm and orderly' Morrisons store takes win
Morrisons in Wrexham scored 87 points for its full availability and ‘excellent range of services’
-
Grocer 33Winning Waitrose was 'very inviting'
Waitrose’s Exeter branch was “inviting” and “noticeably well-staffed”
-
NewsBestway offers rebates to Store Excel independents
Retailers can accumulate rebates from both delivered and cash & carry purchases
-
NewsIceland using AI tech to analyse reviews and target ads
Customer reviews have been analysed with AI to create targeted marketing
-
Grocer 33Asda wins thanks to 'polite and engaging' staff
Asda wins for the second week in a row, with its Kingswood, Hull store earning 79 points
-
Comment & OpinionTangible in-store experiences give retailers a one-up against online
Providing customers with curated and engaging experiences in store is the way forward, says Tony Rhodes, commercial director at Mood Media
-
NewsHenderson Group accelerates bespoke self-checkout rollout
A total of 40 lanes would be installed by the end of this year
-
Grocer 33Asda Crewe wins with 'warm and friendly' staff
Asda scored full marks for shop floor service this week
-
Grocer 33'Welcoming' Waitrose Newton Mearns takes Grocer 33 win
The store scored full marks for shop floor service thanks to the ‘extremely helpful’ staff
-
Comment & OpinionJudged by robots: self-checkout age recognition tech is here
Buying age-restricted products at the self-checkout is never as simple as it should be. But that could be about to change
-
Comment & OpinionExtending scan & go to customers' mobiles is the next logical step
Once retailers offer the utility of scan & go via shoppers’ own mobile phones, it can be used as a gateway to other footfall-boosting services, says Eagle Eye’s head of industry insight Miya Knights
-
NewsUpgrade for Morrisons More loyalty scheme app
The updated app does away with need for physical loyalty cards and paper vouchers
-
-
NewsWaitrose to deliver and unpack orders while customers are out
Customers grant access to a Waitrose delivery driver by setting a temporary access code for their door’s lock
-
NewsUbamarket scan-as-you-go app set for Budgens Islington launch
The app is days away from launching in a Budgens owned by Paul Gardner in Islington, north London
-
Grocer 33Asda Basildon wins on 'friendly' employees
The store was “nicely laid out” and “well stocked” even though it had three unavailable items
-
NewsAsda to roll out mobile app scan and pay trial
The supermarket has launched a trial of the service at its Middleton store in Leeds, beginning with Asda staff
-
NewsAsda unveils app function to speed up click & collect service
Asda said it hoped to make the service available across 110 stores by the end of November
-
NewsWaitrose begins flower delivery service trial across London
Customers are be able to order flowers as they order their groceries online, and both will be delivered together…
-
Grocer 33'Impressive' Morrisons in Cwmbran takes win
The ‘relatively new’ store had a ‘really impressive’ fresh aisle with a ‘marketplace’ feel