All Mystery shopper surveys articles – Page 33
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NewsCustomer complaints drop for retailers using AI, finds study
Survey finds 100% of UK retailers using AI have seen improved sales
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Grocer 33Tesco store 'appealing' during busy Christmas period
Tesco at the Copdock Interchange in Ipswich takes the last win of the year
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NewsBooths to sell food through Dobbies Garden Centres
The scheme comes as part of the upmarket grocer’s strategy to cultivate new markets
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Comment & OpinionSmall companies can use big data to add a personal touch
Big data provides, throughout the retail value chain, abundant information that can be a significant help in decision-making
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NewsATM business rates dispute set to reopen following VOA appeal
The retailers involved in the case include Tesco, Sainsbury’s and the Co-op, supported by independent cash machine operator Cardtronics Europe
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Grocer 33Asda wins thanks to 'quick and easy' shop
The store seemed “well maintained and well lit, with clean floors” and offered full availability
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NewsMorrisons to hand out free fruit to children at all stores
Rival Tesco has given out more than 50 million pieces of free fruit since it launched its Free Fruit for Kids initiative
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Analysis & FeaturesHow the Co-op's Pay in Aisle app is faring in West Didsbury
The future has arrived with the Co-op’s Pay in Aisle app
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NewsTesco and VW to develop electric vehicle charging network
2,400 charging bays will be rolled out across 600 Tesco stores within the next three years
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Grocer 33Sainsbury's scores huge 96 on Grocer 33 Christmas shop
The Longstone, Edinburgh store was “clean and bright”
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NewsBooths to trial John Lewis click & collect in five stores
JLP said the trial was an opportunity to further extend its click & collect service
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NewsEasyCoffee links with Yoyo for payment and loyalty scheme app
EasyCoffee plans to open 200 new shops by 2021
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NewsThatchers sales up 22% in Co-op driven by data-sharing tech
Both Co-op and Thatchers have been using Atheon’s SKUtrak system since early summer
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Grocer 33'Calm and orderly' Morrisons store takes win
Morrisons in Wrexham scored 87 points for its full availability and ‘excellent range of services’
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Grocer 33Winning Waitrose was 'very inviting'
Waitrose’s Exeter branch was “inviting” and “noticeably well-staffed”
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NewsBestway offers rebates to Store Excel independents
Retailers can accumulate rebates from both delivered and cash & carry purchases
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NewsIceland using AI tech to analyse reviews and target ads
Customer reviews have been analysed with AI to create targeted marketing
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Grocer 33Asda wins thanks to 'polite and engaging' staff
Asda wins for the second week in a row, with its Kingswood, Hull store earning 79 points
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Comment & OpinionTangible in-store experiences give retailers a one-up against online
Providing customers with curated and engaging experiences in store is the way forward, says Tony Rhodes, commercial director at Mood Media