All Mystery shopper surveys articles – Page 31
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NewsGridserve seeking retailers for electric car forecourts
The energy company told The Grocer it was in discussions with a major multiple supermarket
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NewsMorrisons to offer fast electric vehicle charging points
The retailer has announced a deal to provide 20-minute charging points across its UK stores
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Grocer 33High score for shop floor staff at Waitrose Oadby
The store was “fairly busy” but “didn’t seem too noisy”
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Grocer 33Victory for 'clean and spacious' Morrisons store
The store felt ‘clean and spacious’ with a ‘particularly pleasing’ layout
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Grocer 33'Bright and clean' Worthing store wins it for Waitrose
The shopping experience was ‘very positive’, with ‘really helpful staff’
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NewsCharities and FWD urge PM to avert no-deal Brexit food crisis
Children, hospital patients and people in cared-for settings are among the groups most at risk, according to the letter
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NewsLloyds and Visa to pay a fee for cashback transactions
The initiative follows a decline in the number of cash machines in operation particularly in rural areas
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NewsPoundland writes to police to ask for knife sale ban backing
The discounter, which banned knife sales last autumn, has written to the National Police Chiefs’ Council for support in its campaign
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NewsAsda bans sale of single knives to counter knife crime
The retailer said it would remove all single kitchen knives by the end of April
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NewsTesco and Co-op robot deliveries expand delivery area
Starship Technologies has grown its Milton Keynes delivery area by a third
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Grocer 33'Clean, tidy and fresh' Waitrose wins this week
The ‘relatively new’ Altrincham Waitrose store won with just 72 points
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NewsScottish c-store chain Eros fights Cardtronics over ATM fees
Cardronics blamed Link’s series of 5% cuts to the fee that banks pay ATM operators for cash withdrawals
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Grocer 33Tesco Dundee takes fourth Grocer 33 win
Our shopper found the experience “pleasant and easy”
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NewsWaitrose 'well-positioned for online growth beyond Ocado'
Waitrose is planning to open a second fulfilment centre to support its online business growth
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NewsJohn Lewis/Waitrose loyalty scheme attracts 300,000 sign-ups
JLP introduced the scheme combining the benefits of its MyWaitrose and My John Lewis loyalty cards in September
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Comment & OpinionHow shopper expectations around online grocery are changing
Retailers need to provide a sophisticated customer experience online as well as offline, says Google’s Harry Walker
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Grocer 33'Polite and helpful' staff win it for Tesco
Tesco in Brislington, Bristol had full availability and an ‘excellent range’ of services
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Grocer 33Waitrose provides an 'easy' mystery shop
However, Asda in Harrogate gave an “underwhelming” first impression and “seemed quite dated” according to our shopper
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NewsWaitrose staff to host 'hands-on' cookery classes
The hands-on workshops are designed to give customers insight into staff’s specialisms
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Analysis & FeaturesShoplifting: are we giving thieves a licence to steal?
Legislation, policing policy, austerity, the growth of self-checkouts and even bags for life are being blamed for the rise in crime. But what can be done to tackle it?