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Shoppers uneasy with retailer AI security measures
By George Nott2026-01-08T12:54:00
Some 59% of shoppers surveyed by VoCoVo said they were uncomfortable about the use of facial recognition and other AI-based technology to track their presence and activity in stores
The majority of UK shoppers are unhappy with retailer use of AI on the shop floor to curb shoplifting and attacks on staff, new research reveals.
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