AI in Grocery Retail and FMCG
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Analysis & FeaturesBig 30 wholesaler report and rankings 2026: a heavy load to bear
Inflation, increasing employment costs, new regulation… as the challenges mount up, how are the Big 30 wholesalers responding?
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NewsOcado to ramp up use of ‘game-changing’ AI to improve shopper experience
Following a major upgrade of its core tech stack last year, Ocado has rolled out a suite of new AI capabilities, including a new agentic AI-powered chatbot
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NewsJust Eat takes Starship robot delivery to Sunderland
Just Eat and robot company Starship have launched a joint hot takeaway delivery service in Sunderland
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NewsRTD challenger Arrowtown calls out AI copycat posts from rival
Arrowtown shared screenshots of a professional shoot it commissioned to support a rebrand in 2024, alongside near-identical imagery featuring Gullies products
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Comment & OpinionYour Voice: EPR, sustainability and AI voice assistants
At present, it is difficult to conclude that the business impact of EPR has been properly understood by Defra or PackUK
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NewsJust Eat launches robo-dog delivery trial in Milton Keynes
The robo-dogs can bound up staircases, reach speeds of 14km an hour, open gates, dodge (actual) dogs and carry 30kg of food
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NewsJust Eat launches AI voice assistant to help users talk their way out of ‘choice overload’
‘Sure thing, I’ve added all the key ingredients for your carbonara’
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NewsLoyalty schemes trump AI as most valued supermarket technology
Only 4% of shoppers said ‘the ability to compile lists and order products via AI agents’ was very important to them
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NewsCorvera secures £1.5m for fmcg AI supply chain tool
Corvera’s AI offering, which it claims is a UK first for the industry, helps brands cut waste, improve margins and maximise revenue by managing orders, inventory, forecasting, logistics and financial visibility
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NewsParfetts and JW Filshill adopt AI to fast-track new product data
Using AI, suppliers upload their product specification documents directly to the platform, where the information is extracted, structured and stored automatically
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Promotional FeaturesRedefining recruitment: can humans and tech really work in harmony?
Recruitment and retention has long been a challenge in the food and drink manufacturing sector, so how can businesses future-proof their workforces and ensure that humans can really work in harmony with ever-evolving technology?
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NewsShoppers uneasy with retailer AI security measures
Some 59% of shoppers surveyed by VoCoVo said they were uncomfortable about the use of facial recognition and other AI-based technology to track their presence and activity in stores
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NewsSainsbury’s launches graduate programme with AI skills focus
The three-part FutureMaker programme will run for 24 months
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NewsMajority of shopper basket ‘open to influence’ finds Tesco Media behavioural study
Seventy-six per cent of basket items are typically ‘new, lapsed or occasional’ rather than habitual, finds major Tesco-shopper research
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NewsCo-op makes planogram data available to suppliers
Co-op is working with retail technology company VST on the initiative
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RankingsProvenance pivots to proving product claims to AI shopping agents
‘We help brands show proof of what they’re claiming – whether that’s genuinely vegan, clinically proven, or sustainably made – in a way both people and AI can read and trust’
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NewsAI grocery app helping supermarkets win back share from meal kit providers
Mealia has secured partnerships with Tesco, Asda, Sainsbury’s and Morrisons and hit 100,000 users
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Promotional FeaturesHow high-level supply chain digitalisation can safeguard your margins
Ewa Węgorkiewicz, CXO of the enterprise division at Trans.eu Group, talks digitalisation trends and creating efficient future digital transport networks.
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NewsUber partners with Starship for autonomous robot food deliveries
The robots will be delivering Uber Eats orders in multiple European regions next year and in the US by 2027
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NewsAI phone order agents roll out to UK restaurants
AI agents are being trained on restaurant menus to record orders, suggests sides, and accept payments during the call