All Store design articles
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News
Hotel Chocolat opens ‘immersive’ new café concept in Manchester
The new flagship store format opened in Manchester earlier this year, to spearhead a new expansion plan under Mars
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Analysis & Features
Why the latest co-operative merger is ‘quite different’
Central Co-op is absorbing Chelmsford Star – but management is determined the smaller society will not disappear from view
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News
Co-op launches ‘wave phone to become a member’ feature on ESLs
Once tapped or waved in proximity of the ESL, the phone’s NFC reader can immediately load a URL directing customers to the Co-op membership webpage
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News
Waitrose upgrades app with ‘in-store’ mode to boost shopping experience
Waitrose has enhanced its MyWaitrose app with a new ‘In-store Mode’ that uses location data to improve the shopping experience, including a shopping list function that checks product availability at specific stores.
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News
John Lewis launches new ‘sensory spaces’ format in beauty counter overhaul
The expanded ’sensory spaces’ model had been designed to ’create a truly integrated experience’ in John Lewis beauty halls
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News
Co-op launches new micro food-to-go chain in UK first
The first Co-op On The Go store opens today in Solihull, with another 15 launching over the coming months
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News
Sainsbury’s sells travel money business to Fexco Group in new concessions deal
It marks another ‘milestone’ in Sainsbury’s phased wind-down of its core banking business
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Comment & Opinion
Anti-theft measures hurt sales and annoy staff – are they really worth it?
While a reasonable enough solution on paper, it appears the labour-intensive ‘Buzz for Booze’ cabinets at Morrisons have fallen out of favour
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News
Morrisons stores override ‘Buzz for Booze’ security button
Signs tell customers: ‘The doors are open, just take your bottle’
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News
EV charge point policy a big opportunity for retailers, government says
‘Immediate changes’ will allow larger EV charging hubs to be signposted from major A-roads for the first time
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News
Morrisons launches AI product finder with Google’s Gemini
The product finder allows shoppers to ‘simply type in a product name and instantly receive information on its aisle and precise location’
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Analysis & Features
Curtain call or comeback? The latest act of retail theatre
As consumers prioritise speed, efficiency and price when it comes to their weekly shop destination, is exciting retail theatre facing the final curtain?
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News
Waitrose to open first new supermarket for seven years near Bristol
It’s the first new supermarket Waitrose has confirmed since it kicked off its latest store investment plan last year, and will be the first new ‘full line’ shop to be opened since its Evesham store in 2018.
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News
Fortnum & Mason plans new stores outside London for the first time
Fortnum’s would target one or two new sites, in ‘beautiful’ locations ‘up the spine of the country’, CEO Tom Athron said
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Whitepapers
Generation Flex: How Gen Z shoppers are redefining the grocery aisle
Generation Flex is rewriting the rules of the grocery aisle. From flexitarian habits to viral food trends, this 13- to 28-year-old cohort blends values with indulgence, reshaping how and why they shop, one basket at a time.
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News
Sainsbury’s trialling electronic shelf-edge labels in latest tech test
The supermarket installed the tech at three of its larger format stores late last year and has been testing the technology’s impact across different categories, including Beers, wines and spirits, health and general merchandise
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News
Booths rues ‘significantly increased costs’ for latest store closure
The closure would leave the family-owned grocer with 25 stores, in Yorkshire, Cheshire, Cumbria and its Lancashire heartland.
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News
Tesco’s self-checkout ‘VAR’ trial mocked by shoppers
Tesco’s tech uses cameras focused on the shopper and the self-checkout from above
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News
Eat17 Walthamstow grows sales by 35% with extended range and Good Egg concession
Following a £140,000 refit, the retailer has added 500 more lines, mainly across chilled, including a new deli selection spanning fresh bread, cheese, and cured meats
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News
Waitrose opens first new store outside London for over six years
The Little Waitrose opened in Southwick, West Sussex this week, a location revealed by The Grocer in March