in depth – Page 3
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Comment and Opinion
Online is the new convenience. Mults have to keep up with the 10-minute delivery model
The major supermarkets need to work fast to succeed as shoppers shift to less profitable online sales, says David Sables, CEO of Sentinel Management Consultants
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Comment and Opinion
How retailers should respond to the 'hybrid store' challenge
Online fulfilment puts pressure on stores’ IT systems, digital platforms and logistics networks, says TLT’s Perran Jervis
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Comment and Opinion
The key digital trends that will shape grocery this Christmas
The festive period is more unpredictable than ever, but one thing is for sure: digital will play a much greater role this year, says Harry Walker, industry head of grocery retail at Google
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Analysis and Features
Can Cook My Grub capitalise on the ordering apps boom?
The home cooking premise has won investors – but can it deliver?
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Comment and Opinion
Why apps need to become core to the grocery shopping experience
For too long apps have been treated as just an additional transactional platform, says Harry Walker, industry head of grocery retail at Google
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Analysis and Features
Weezy 15-minute grocery delivery review: does it deliver?
With plans to open 40 more fulfilment centres by the end of the year, Weezy is picking up speed
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Comment and Opinion
What role can digital play in the future of grocery convenience?
The evolution of e-commerce has disrupted the meaning of ‘convenience’ but grocery still has to catch up, says Harry Walker, industry head of grocery retail at Google
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Comment and Opinion
Supermarkets can’t use the pandemic as an excuse for poor digital experiences
Supermarket websites are creating friction that is completely avoidable, says Carl Uminski, COO at digital product agency Somo
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Analysis and Features
The Hut Group: how THG cracked DTC
Through acquisitions and investment in tech, THG has become a go-to for brands looking to move into direct selling. What’s its secret?
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Comment and Opinion
Why Amazon is a major threat to UK supermarkets
Amazon first entered the UK grocery market in 2016 but has substantially expanded its offering over the past year
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Analysis and Features
Getir, Weezy and Zapp: the rapid delivery players leaving Deliveroo in the dust
A slew of rapid grocery delivery startups are launching in the UK, capitalising on a growing appetite for delivery in as little as 10 minutes
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Analysis and Features
Why are supermarkets scrapping their dark stores?
Online demand is soaring, and in-store picking costs more per order. What’s going on?
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Analysis and Features
What Uber’s gig economy driver ruling means for online food delivery
A group of Uber drivers have won the right to be classed as workers. What are the implications?
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Analysis and Features
Five western food brands selling products via livestream
Selling food and drink via livestreams is big business in China, with brands shifting thousands of products in a matter of seconds, and making a lot of money doing it
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Analysis and Features
Livestreaming: will UK fmcg get in on the Asian foodie shopping craze?
Selling products via livestreams has taken off in China, with major influencers acting as presenters. Could this shopping craze take hold closer to home?
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Analysis and Features
What will Getir’s 10-minute delivery mean for UK grocery market?
Getir, already successful in Turkey, is taking on the likes of Deliveroo – as well as supermarkets and c-stores – with its super-fast fulfilment
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Comment and Opinion
Mel Smith: How grocery technology will become a driving force in customer loyalty
Technology has been the driving force behind Ocado’s success, and changes are coming ever-faster, says Ocado Retail CEO Mel Smith
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Analysis and Features
Why is Amazon suddenly seeing big growth in booze?
The online titan has been laying the groundwork for some time
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Analysis and Features
Could the vulnerable be left out in online Christmas shopping surge?
As demand for deliveries rises at Christmas, many disabled and vulnerable shoppers are finding it hard to secure delivery slots
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Analysis and Features
Can online grocery deliver the goods this Christmas?
Supermarkets have ramped up online delivery capacity this year. But Christmas is coming, and slots are already selling out