![New Logo[55]](https://dmrqkbkq8el9i.cloudfront.net/Pictures/274x183/2/0/1/363201_newlogo55_383907_crop.jpeg)
All Mystery shopper surveys articles – Page 42
-
NewsLiveLean meat ordering service to offer Klarna payment system
LiveLean will offer Klarna’s Pay After Delivery service to its 50,000 customers
-
NewsAldi enters online grocery in US with Instacart trial
The discounter has appointed the third-party delivery service to courier its groceries to customers in three US cities…
-
Grocer 33Asda wins but slips on availability
A mid afternoon Saturday shop is always a test of availability …
-
NewsWarner's Budgens rolls out Ubamarket app across its estate
Supermarket shopping app Ubamarket is to roll out across the entire Warner’s Budgens estate next month
-
NewsJTI supply problems hit tobacco wholesale
Tobacco giant Japan Tobacco International has run into supply issues resulting in serious availability issues for UK customers
-
Comment & OpinionPut customers first, like Tesco. It works
It has been a difficult few years for Tesco, even if the broad consensus is that it has turned the corner
-
Analysis & FeaturesTurf Wars: the battle between Walmart and Amazon
As Amazon and Walmart battle it out for territory in the US, we analyse how they measure up on the key tactical areas
-
NewsClubcard confusion as Tesco's new fobs prove non-contactless
The fobs, used by many shoppers as an alternative to the card, have left staff having to manually scan points
-
Grocer 33Sainsbury's Longstone Edinburgh wins G33 with huge score
The checkout experience was great with a “very nice elderly gentleman chatting whilst scanning”…
-
NewsMarks & Spencer links with Wasabi for sushi counter trial
The trial will run at five M&S stores, four of which are in London
-
NewsTesco to close accounts of tens of thousands of bank customers
Tesco Bank has written to Clubcard Plus account holders to warn them that all accounts will be closed
-
NewsiPads boost shop floor service at Sainsbury's
Sainsbury’s is giving out iPads to store management teams to encourage them to spend more time on the shop floor
-
Grocer 33Lawrence Hene of Ocado on winning the G33 online star order
“We’ve done a lot of work this year on this both by looking at processes internally and working with the supply chain”
-
Grocer 33'Excellent' Ocado website seals online 33 win
It only took 26 minutes to complete the order on Ocado’s “excellent” website
-
Grocer 33Sainsbury's large Washington store takes Grocer 33 win
Staff were “quick and willing” when asked for help and only one item on the list could not be found…
-
Grocer 33Tesco Dover takes Grocer 33 win with big score
The “store has an open-plan entrance, which is very inviting”
-
Grocer 33Tesco Whitfield, Dover: Grocer 33 store of the week
“I’m very proud of the team, it’s a fantastic achievement”
-
NewsOne-hour delivery best for Sainsbury's, Ocado & Waitrose
Their shoppers are most likely to switch if they can get a more convenient service elsewhere
-
Grocer 33'Light & airy' Sainsbury's Hessle takes Grocer 33 win
“The store is light and airy with plenty of space between aisles and is clearly signed throughout”
-
NewsMySupermarket launches Metrico availability 'assistant'
Tool tracks delivers out-of-stock email alerts and shows availability for particular regions