Supermarket loyalty in decline as cost of living crisis drives more ‘needs based’ shops

Cost of living crisis causing shoppers to switch supermarkets more often

Source: Sainsbury's

Not only are shoppers switching supermarkets more often, they are spending less in stores when they visit, according to new UK shopper data from Reward

The cost of living crisis is driving a decline in customer loyalty, with more shoppers switching between supermarkets in order to manage spend, according to a new study from shopper insight platform Reward.

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