Training & Development

Young people working with a laptop

Inexperienced and ignorant buyers are choking the life from suppliers

05 Dec 2018 | By David Sables

Product empathy is disappearing, and new buying models are compounding the problem, says David Sables

james hall spar study tour

James Hall retailers win funding from Spar study tour Subscription

27 Nov 2018 | By Andrew Don

Store owners and managers visited 21 stores in Preston, Durham, Southport and Manchester

purple tuesday

Spar stores training employees in disability awareness Subscription

25 Oct 2018 | By Andrew Don

Other supporters of Purple Tuesday include, Asda Marks & Spencer and Sainsbury’s

Costa VR training

Costa rolls out virtual reality training programme to staff Subscription

24 Oct 2018 | By Marianne Calnan

Over 1,500 Costa branches have already received the VR kit

clara collier oxford german scholarship

Lidl to support German-language Oxford undergraduates

23 Oct 2018 | By Andrew Don

Lidl has made a gift to support students that will enable the creation of five annual graduate scholarships

epos till

Introducing change at work? Make sure your team is part of it

04 Oct 2018 | By Benoit Mahé

Benoit Mahé on how to motivate staff to adopt new technology

Growth development

Don't underestimate the value of learning & development

21 Sep 2018 | By Chris Green

Our communities are now home to over 250 startup and scale-up brands and we genuinely believe they have a winning formula

starbucks management apprentices graduate

Starbucks sees first management apprentices graduate

19 Sep 2018 | By Andrew Don

Starbucks introduced apprenticeships in 2012

one use

Supermarket buyers: as the role changes, what next? Subscription

14 Sep 2018 | By Megan Tatum

With creativity now well and truly superseded by data, what does a buyer look like in 2018?

Co-op logo on store front

Co-op employees petition to end 'unsafe' one-on-one shifts Subscription

11 Sep 2018 | By Marianne Calnan

Petition signed by almost 6,000 Co-op store employees

nestle youth worker apprentice

Apprenticeships and investments in skills will bring rewards

07 Sep 2018 | By Jonathan Fitchew

The beauty of apprenticeships in their new format is that they’re not limited by academic or vocational restraints

Cucumber cut up on a wooden chopping board

Fresh produce scares show food safety starts with properly trained workers

08 Aug 2018 | By Chris Elliott

Evidence in the US suggests that cases of fresh produce-related food poisoning are often due to contamination with human waste, says Professor Chris Elliott

Iceland apprentices

Iceland hires 200th store apprentice in management scheme Subscription

06 Aug 2018 | By Marianne Calnan

Retailer will add a further 50 apprentices this year

M&S multichannel

M&S to enrol staff in Data Fellowship digital training

30 Jul 2018 | By Marianne Calnan

The training will begin with M&S’s leadership team

Morrisons customer service

Morrisons kicks off Customers First service training push

27 Jul 2018 | By Ronan Hegarty

The new Customers First training initiative centres on ensuring staff are friendly and cheery


Co-op launches food masterclasses to educate staff

20 Jul 2018 | By Ronan Hegarty

The Foodology programme aims to educate and inspire staff

Waitrose coffee

Fundamentals of category management, 8: Data and insight

19 Jul 2018 | By Jeremy Garlick

“Insight” is a word that’s frequently misused. Here, Jeremy Garlick of Insight Traction explains what it really means - and how to apply it to category management

pret staff

Pret may open store run by former homeless people Subscription

11 Jul 2018 | By Emily Bright

Pret has been helping the homeless through its Rising Stars initiative for 10 years

pret apprentice

Pret a Manger offers apprentices business leadership scheme

05 Jul 2018 | By Emily Bright

Those who reach the final manager stage of the programme will be invited to apply for a BA in business management

EAT attensi

Eat and Itsu to use 'gamified' training created with Attensi Video

03 Jul 2018 | By Emily Bright

Attensi’s ‘gamified’ simulation technology generates virtual workplace scenarios on a smartphone or tablet to train employees



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