Training & Development

Growth development

Don't underestimate the value of learning & development

21 Sep 2018 | By Chris Green

Our communities are now home to over 250 startup and scale-up brands and we genuinely believe they have a winning formula

starbucks management apprentices graduate

Starbucks sees first management apprentices graduate

19 Sep 2018 | By Andrew Don

Starbucks introduced apprenticeships in 2012

one use

Supermarket buyers: as the role changes, what next? Subscription

14 Sep 2018 | By Megan Tatum

With creativity now well and truly superseded by data, what does a buyer look like in 2018?

Co-op logo on store front

Co-op employees petition to end 'unsafe' one-on-one shifts Subscription

11 Sep 2018 | By Marianne Calnan

Petition signed by almost 6,000 Co-op store employees

nestle youth worker apprentice

Apprenticeships and investments in skills will bring rewards

07 Sep 2018 | By Jonathan Fitchew

The beauty of apprenticeships in their new format is that they’re not limited by academic or vocational restraints

Cucumber cut up on a wooden chopping board

Fresh produce scares show food safety starts with properly trained workers

08 Aug 2018 | By Chris Elliott

Evidence in the US suggests that cases of fresh produce-related food poisoning are often due to contamination with human waste, says Professor Chris Elliott

Iceland apprentices

Iceland hires 200th store apprentice in management scheme Subscription

06 Aug 2018 | By Marianne Calnan

Retailer will add a further 50 apprentices this year

M&S multichannel

M&S to enrol staff in Data Fellowship digital training

30 Jul 2018 | By Marianne Calnan

The training will begin with M&S’s leadership team

Morrisons customer service

Morrisons kicks off Customers First service training push

27 Jul 2018 | By Ronan Hegarty

The new Customers First training initiative centres on ensuring staff are friendly and cheery


Co-op launches food masterclasses to educate staff

20 Jul 2018 | By Ronan Hegarty

The Foodology programme aims to educate and inspire staff

pret staff

Pret may open store run by former homeless people Subscription

11 Jul 2018 | By Emily Bright

Pret has been helping the homeless through its Rising Stars initiative for 10 years

pret apprentice

Pret a Manger offers apprentices business leadership scheme

05 Jul 2018 | By Emily Bright

Those who reach the final manager stage of the programme will be invited to apply for a BA in business management

EAT attensi

Eat and Itsu to use 'gamified' training created with Attensi Video

03 Jul 2018 | By Emily Bright

Attensi’s ‘gamified’ simulation technology generates virtual workplace scenarios on a smartphone or tablet to train employees

today's store

Today's Group offers online training in 15 languages

22 Jun 2018 | By Emily Bright

Users can now access the training in 15 different languages following popular demand from members

teamwork handshake

Create trust within teams: stretch your comfort zone

21 Jun 2018 | By Jennifer Baker

You may have heard the term ‘stretching your comfort zone’. This was my brief with Mike and his senior management team

meeting in office business discussion

Get your work processes right to ensure the highest quality thinking

20 Jun 2018 | By Jeremy Garlick

Efficient and reflective processes will help your team function at its best, says Insight Traction’s Jeremy Garlick

Co-op tablet

The Co-op rolls out new tablets for staff Subscription

15 Jun 2018 | By Ronan Hegarty

The new “ruggedised” terminals have been equipped with dedicated software designed to simplify tasks for staff

richer sounds

Richer Sounds founder helping M&S engage with employees Subscription

31 May 2018 | By Marianne Calnan

He began advising the retailer in March to help boost its employee engagement levels


Employers should get involved with careers education strategy

30 May 2018 | By Paul Monk

Good career guidance helps inspire students, informs choices and decisions

Greencore factory

Greencore takes its management training online

21 May 2018 | By Daniel Selwood

The convenience food giant has dropped classroom courses for managers’ development in favour of a 24/7 online solution



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